CASHIER

NYC Department of Social Services; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a detail-oriented Clerical Associate IV to join their team. This role involves processing payments, managing transactions, and ensuring the accuracy of documentation. The ideal candidate will possess strong organizational skills and be proficient in Microsoft Excel and Word. This position offers a unique opportunity to contribute to vital services aimed at supporting New Yorkers in need. If you thrive in a fast-paced environment and are looking to make a meaningful impact, this role is perfect for you.

Qualifications

• A four-year high school diploma or equivalent and one year of clerical experience.
• Ability to type at a minimum of 100 keystrokes (20 words) per minute.

Responsibilities

• Assist with payments received from various program areas.
• Deposit checks and money orders to the bank.
• Oversee scanning, indexing, and quality assurance of documents.

Skills

Keyboard familiarity

Organizational skills

Multitasking

Computer knowledge of Excel and Word

Verbal communication skills

Writing skills

Education

High school diploma or equivalent

Tools

Excel

Word

WMS

Job description

If you are hired provisionally in this title, you must take and pass the Civil Service Exam, when it becomes available, to be eligible for continued employment.

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. The Special Processing Unit within the Finance Office / Division of Accounts Receivable & Billing (DARB), along with the Central Processing Unit, processes over 4,000 payments per month resulting in $107 million in collections annually.

The Cashier reports directly to the Assistant Supervisor of the Special Processing Unit and is responsible for the processing of checks returned by landlords, NYCHA, and payments from Con Edison.

DARB's Special Processing Unit is recruiting one (1) Clerical Associate IV to function as a Cashier, who will:

1. Assist with the Cashier’s window where payments are received from various program areas such as IREA Claims and Collections, Bureau of Fraud Investigation, and the Office of Liens and Trusts.
2. Deposit checks and money orders to the bank through remote deposit.
3. Respond to telephone calls from customers who wish to make a payment by credit card for the Medicaid Pay-in program and process credit card transactions using a POS terminal.
4. Oversee and perform scanning, indexing, and quality assurance of documents to the HRA One Viewer.
5. Perform other duties as assigned.

Work Location: 4 WTC/150 Greenwich Street, New York, NY 10007

Hours/Schedule: 9 AM – 5 PM

Position Title: Clerical Associate - 10251

Minimum Qualifications

Qualification Requirements: A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement: Keyboard familiarity with the ability to type at a minimum of 100 keystrokes (20 words) per minute.

Preferred Skills

• Good organizational skills
• Ability to multitask
• Computer knowledge of Excel and Word
• Knowledge of WMS
• Good writing and verbal communication skills

Additional Information

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement: New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. Please discuss residency eligibility with the agency representative at the time of interview.

Additional Information: The City of New York is an inclusive, equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment based on legally protected statuses or characteristics, including but not limited to sex, race, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.