Cashier

Watchale LLC; New York (NY); On-site; USD 24,796 - 33,062; Full time

Job summary

Watchale LLC in New York is looking for a dedicated cashier who will provide exceptional customer service and maintain the cleanliness of the restaurant. Key responsibilities include greeting customers, processing food orders, handling cash and credit transactions, and resolving customer complaints. Successful candidates will have prior experience in retail or food service and possess strong communication skills.

The role requires standing for long periods and lifting up to 50 lbs. The hourly rate ranges from $18 to $24, depending on experience.

Qualifications

• Experience as a retail cashier or similar role in sales.
• Proven customer service experience is a plus.
• Flexible schedule including evenings and weekends.

Responsibilities

• Greet customers and take food orders using POS.
• Handle cash and credit transactions.
• Maintain cleanliness of dining area and follow health guidelines.
• Upsell products and resolve customer complaints.

Skills

Customer service

Communication skills

Cash handling

Basic PC knowledge

Mathematical skills

Education

High school diploma or equivalent

Job description

Duties and Responsibilities

• Greet the customers with “Bienvenido’s” and a smile.
• Enter food orders using cash register POS system.
• Handle cash and credit transactions.
• Count money in the cash drawer at the beginning and end of each work shift.
• Accept cash and return the correct change.
• Maintain a well‑stocked salsa bar, drink cup lids, and napkins before and after shift.
• Clean dining room and cashier station.
• Maintain beverage fridges stocked and clean.
• Upsell products: sides, drinks, aguas frescas, etc.
• Maintain cleanliness of the restaurant and follow all food safety and health & safety guidelines.
• Resolve customer complaints, guide them and provide relevant information.
• Take pride in serving guests and providing exceptional customer service.
• Complete other duties as assigned by the MOD (Manager on Duty).

Requirements

• Work experience as a retail cashier or in a similar role in sales.
• High school diploma or equivalent qualification.
• Proven experience in a customer service role is an advantage.
• Excellent communication and interpersonal skills.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Good math skills.
• Basic PC knowledge.
• Ability to handle cash and credit transactions.
• Ability to stand for long periods.
• Ability to lift up to 50 lbs.
• Uphold the company’s mission, vision, and values.
• Ability to multitask and prioritize tasks.
• Hourly rate = $18-$24.