Cashier

St. Matthew's House (Southwest Florida); Naples (FL); On-site; USD 26,000 - 34,000; Full time

Job summary

St. Matthew’s House (Southwest Florida) is seeking a friendly Cashier to greet guests and assist with purchases in a fast-paced, faith-based nonprofit setting. You’ll handle POS transactions, manage the cash wrap, and help maintain an inviting storefront while upholding confidentiality.

The role requires a high school diploma or equivalent and retail experience. Attention to detail, excellent customer service, and flexible hours are essential as you support our mission to serve guests with

Qualifications

• High school diploma or equivalent.
• Retail and Sales background preferred.
• Confidentiality and ability to handle sensitive information.

Responsibilities

• Manage time, prioritize tasks, and balance cash wrap activity.
• Provide excellent customer service by greeting, assisting, and thanking guests.
• Use excellent telephone etiquette when answering calls.
• Know POS system, rewards program, and guest relations best practices.
• Communicate daily needs clearly with leadership, guests, and teammates.
• Maintain the appearance of the cash wrap and surrounding areas.
• Share the mission of St. Matthew’s House with guests and the public.
• Participate in store events as scheduled by the Store Manager.
• Perform duties as directed by the Store Manager to ensure operations.
• Adhere to policies and procedures of St. Matthew’s House.

Skills

Customer service

POS system

Cash handling

Time management

Education

High school diploma or equivalent

Tools

POS system

Job description

OUR CORE PURPOSE

As an expression of God’s love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported.

Description

OUR CORE PURPOSE

As an expression of God’s love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported.

General Summary

A Cashier helps to create a friendly and welcoming environment by greeting our guests and offering assistance. As the face of the operation, it is important to ensure the guest remains the top priority while balancing tasks and routines. Experience in a retail sales environment, which includes Point of Sale functions, some knowledge of merchandise and presentation techniques, and an understanding of the elements that drive retail operations profitability is desired for this position. To succeed as a Cashier, you should have a strong work ethic, high level of accuracy and ability to handle non-stop and sometimes intense workload. St. Matthew’s House is a faith-based 501(c)(3) charitable organization that exists to transform lives in a spiritual environment that is both compassionate and disciplined.

Essential Functions

• Ability to manage time, prioritize tasks, and balance cash wrap activity.
• Provide excellent customer service by greeting, assisting, and thanking guests.
• Use excellent telephone etiquette when answering the telephone.
• Possess detailed knowledge of Point of Sale system, rewards program, and best guest relations practices and utilize all to provide exceptional customer service to every guest.
• Ability to communicate with the leadership of needs daily, and communicate clearly and calmly with guests and team members.
• Maintain the physical appearance of cash wrap and surrounding areas.
• Share the mission of St. Matthew’s House with our guests and the general public.
• Participate in store special events as scheduled by Store Manager.
• Perform duties, and assume additional responsibilities as directed by the
• Store Manager to ensure efficient store operations.
• Adhere to policies and procedures of St. Matthew’s House.

Requirements

Education: High school diploma or equivalent

Experience: Retail and Sales background preferred.

Confidentiality: Works with confidential information

Mental/Visual Demands: Flow of work requires normal mental and visual capabilities.

Working Conditions: Schedule flexibility and the ability to work in a fast-paced environment

Physical Demands: This position requires standing, walking, and bending for long periods. The employee is required to handle, feel and/or reach with hands and arms and must frequently lift and/or move items up to 25 pounds.