Cashier

The Home Depot; Monument (CO); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Monument, CO is seeking a Head Cashier to lead front-end operations and ensure fast, friendly, accurate service. You will oversee cashiers, assist with Self-Checkout, and support price checks and POS duties.

You will train new cashiers and help coach the team while following store policies to minimize shrink and deliver excellent customer experiences.

Qualifications

• Head Cashier preferring 1+ years of cashier experience.
• Responsibilities include supervising, coaching and training Front End Associates.

Responsibilities

• Process Checkout and Returns transactions.
• Monitor and maintain the Self-Checkout area.
• Provide first level escalation for customer issues.

Skills

Cashier experience

Customer service

Team training

Tools

POS system

Job description

82456BR

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.