Cashier

Rocky; Millis (MA); Hybrid; USD 21,000 - 23,000; Full time

Job summary

Rocky is seeking a cashier focused on delivering exceptional customer service and efficient sales processing. The role emphasizes greeting customers, answering inquiries, and accurately handling transactions with a positive, helpful attitude.

You will work on the sales floor to merchandise end-caps and displays, support stock duties, and participate in store promotions to drive traffic and revenue.

Qualifications

• Experience delivering friendly, helpful customer service.
• Ability to upsell and promote store programs (Ace Rewards).
• Strong communication and teamwork to meet sales goals.

Responsibilities

• Greet customers as they enter the store and assist with needs.
• Accurately ring up sales and handle cash; issue receipts and change.
• Maintain store appearance, stock merchandise, and assist with shipments.
• Promote promotions and advertisements to customers.

Skills

Customer service

Sales skills

Cash handling

Merchandising

Communication

Teamwork

Tools

POS system

Job description

Position Summary:

This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.