Cashier

Wingstop; Manitowoc (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

Wingstop Manitowoc is seeking a friendly cashier to greet guests promptly, take accurate orders, and deliver meals with a smile. You will handle phones, operate the POS, manage cash, and upsell items while keeping a clean, welcoming dining area. Teamwork and speed are essential in a fast-paced environment.

The role requires a high school diploma (preferred), hospitality experience, and being at least 18 with reliable transportation. On-site position.

Qualifications

• High School diploma preferred.
• Some hospitality experience preferred.
• Must be 18 years or older and have reliable transportation.
• Genuine customer service mindset and a positive attitude.

Responsibilities

• Greet guests within 3–5 seconds and provide a friendly experience.
• Answer phones, take accurate orders, and ensure correct preparation and delivery.
• Handle cash and ring sales using the POS system.
• Maintain cleanliness and organization of the restaurant interior and exterior.
• Support other positions as needed and escalate issues to the Manager.
• Verify age requirements for orders involving alcoholic beverages where applicable.

Skills

Guest service

Outgoing personality

Calm under pressure

Multi-tasking

Detail oriented

Self-improvement mindset

Education

High School diploma

Tools

POS system

Job description

PURPOSE OF THE ROLE:A Restaurant cashier has the greatest perceived responsibility – direct guest contact. The cashier isresponsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, takingaccurate orders, and delivering completed orders to the guest – all with a great attitude and a smile.Every Team Member is responsible for representing the culture and mission of Wingstop to Serve theWorld Flavor!ESSENTIAL DUTIES AND RESPONSIBILITIES:Guest Experience: Must have an outgoing and positive attitude in dealing with guests. Greet all guests ina timely manner (3-5 seconds at most). Ensure that each guest has a positive, long-lasting impression ofthe Wingstop experience. Handle all orders and inquiries in a friendly and professional manner. Ensurethat we provide a quality product to all guests with quick and friendly service. Immediately notify theManager of all guest issues or complaints. Resolve low level guest issues with efficiency and a positiveattitude.Team Oriented: Must work well with others and support the Wingstop Team. Immediately notify theManager of all safety, sanitation or employee issues. Must have a proven ability to work well underpressure and at a fast pace. Must listen well to team members and provide feedback. Must be willing toassist all other positions when necessary.Process Compliance: Ensure the safe handling procedures are followed at all times. Must have up-todate knowledge of all product and procedural changes. Responsible for opening and/or closing therestaurant. Follow the cash management process, and properly ring in all sales through the POS system.Work to better the guest experience by asking for add-on sales that will complement their order. Verify ifthe proper age requirements are met of all guests’ requests that involves alcoholic beverages. Keep theinterior and exterior of the restaurant clean and staged.ESSENTIAL SKILLS:Guest service mentality; has a genuine desire to serve the guestsMaintains a calm, tactful demeanor when dealing with difficult situationsManages multiple projects and timelines with a sense of urgency and follow throughWell organized and detail orientedOngoing learner; exhibits insatiable curiosity and an interest in self improvementHas an outgoing personalityStrong work ethicOther duties as assignedEDUCATION AND WORK EXPERIENCE REQUIREMENTS:High School diploma preferredSome hospitality experience preferredMaintains regular and predictable experienceMust be 18 years or olderMust have reliable transportation