Cashier

The Home Depot; Austintown (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Austintown, OH is seeking a Head Cashier to lead cashier teams, ensure fast and friendly service, and maintain accurate checkout operations. The role focuses on processing transactions, assisting with Self-Checkout, and minimizing shrink through adherence to policies.

Ideal candidates will have 1+ years of cashier experience and a track record of customer service excellence, with opportunities to coach teammates and escalate issues when needed.

Qualifications

• Head Cashier preferred qualification: 1+ years of Cashier experience.
• Provides coaching and training to Front End Associates.
• Escalates customer issues at first level and supports supervision of staff.

Responsibilities

• Process Checkout and/or Return transactions quickly and accurately and monitor Self-Checkout areas.
• Provide customers with product information and identify selling opportunities.
• Follow policies to minimize shrink and handle price checks, POS transactions and markdown approvals as a Head Cashier.
• Coordinate with Head Cashier to position and support Cashiers across registers, Self-Checkout, Returns, Pro Desk, and Tool Rental.

Skills

Cashier experience

Job description

75296BR

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.