Cashier

The Home Depot; Thousand Oaks (CA); On-site; USD 22,000 - 28,000; Full time

Job summary

The Home Depot in Thousand Oaks, CA is seeking a Head Cashier to lead front-end operations, oversee cashiers, and ensure fast, friendly, and accurate checkout experiences for customers.

Required is 1+ years of cashier experience with strong customer service skills; on-site role offering coaching and training of teammates and support for price checks, returns, and self-checkout areas.

Qualifications

• 1+ years cashier experience preferred.
• Strong customer service orientation.
• Ability to train and coach junior cashiers.
• Familiarity with POS systems and basic checkout procedures.

Responsibilities

• Process Checkout and Return transactions accurately.
• Monitor and maintain Self-Checkout area for smooth operation.
• Assist in supervision and training of Front End Associates and new cashiers.
• Escalate issues and support price checks, markdowns, and POS validations as needed.

Skills

Customer service

Cashier experience

Tools

POS system

Job description

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.