Cashier

The Home Depot; Garner (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

The Home Depot in Garner, NC is seeking a Head Cashier to lead checkout operations and deliver exceptional customer service. You will oversee cashier teammates, ensure accurate transactions, and support self-checkout areas in a fast-paced retail environment.

As the point person for price checks, markdowns, and POS approvals, you will coach frontline associates while maintaining store policies and shrink control. Prior cashier experience is preferred for this leadership role.

Qualifications

• 1+ year of cashier experience.
• Customer service oriented.

Responsibilities

• Assist in supervising and coaching Front End Associates.
• Expedite price checks and approve POS transactions and markdowns.
• Monitor Self-Checkout area and assist customers.
• Process checkout and return transactions.
• Escalate customer issues as first point of contact.
• Follow policies to minimize shrink.

Skills

Cashier experience

Customer service

POS knowledge

Tools

POS system

Job description

74925BR

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.