Cashier

Kroger Family of Companies; Jackson (MS); On-site; USD 1,515,000 - 2,066,000; Full time

Job summary

Kroger Family of Companies in Jackson, MS is seeking a Cashier/Checker to greet and assist customers, process transactions, and uphold store standards. This role requires attention to cash handling, safety, and customer service in a fast-paced retail environment.

The position emphasizes accuracy, adherence to policy, and a welcoming shopping experience for all customers while following applicable laws and company guidelines.

Qualifications

• Customer service experience required.
• Effective communication skills required.
• Knowledge of basic math (counting, addition, subtraction) required.

Responsibilities

• Greet, engage and assist customers at the check lane.
• Process customer transactions quickly, accurately, and efficiently.
• Handle POS tender types including Cash, Checks, Credit, Debit, SNAP EBT, WIC, rain checks, loyalty offers, and coupons in accordance with policy.
• Adhere to cash handling limits on shortages/overages and work to prevent loss.
• Adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to food safety regulations and guidelines.
• Support safety programs and notify management of unsafe conditions or issues.
• Inspect equipment and report needed repairs.
• Create an inviting environment and answer product questions throughout the store.
• Follow local, state and federal laws and company guidelines.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflicts in a calm, constructive manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help to resolve customer and business issues.
• Support minors, individuals with special needs, and older adults as needed.
• Perform essential functions with or without reasonable accommodation.

Skills

Customer service

Effective communication

Basic math

Job description

RESPONSIBILITIES

Essential Job Functions:

• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS

Minimum Position Qualifications:

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer service experience
• Prior experience as a Bagger or Courtesy Clerk

We continuously accept applications for roles like the oneposted. Our team regularly reviews submissions and will contact applicantsshould a position become available that aligns with the applicantsqualifications and our organizational priorities.