Cashier

Kroger Family of Companies; Davison (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Davison, MI is seeking a friendly Cashier/Checker to greet customers, assist them, and process transactions at the checkout quickly and accurately.

You will operate the POS system, handle cash, checks, credit, debit, SNAP EBT, WIC and loyalty offers, follow loss-prevention policies, adhere to restricted-sale guidelines, and stay current with ads while upholding safety and quality standards.

Qualifications

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

Responsibilities

• Greet customers and assist with their needs in a friendly manner
• Process transactions quickly and accurately at the checkout using the POS system
• Handle tender types (cash, checks, credit, debit, SNAP EBT, WIC, coupons) per policy
• Follow cash handling and loss prevention guidelines to minimize shortages/overages
• Adhere to restrictions on sale items (Alcohol, Tobacco, DVDs) and stay compliant with laws
• Stay updated on current ads and promotions and assist with pricing discrepancies when needed
• Maintain safety and cleanliness in the area and report hazards
• Provide excellent customer service to create a welcoming store environment

Skills

Customer service

Effective communication

Basic math

Job description

RESPONSIBILITIES

Essential Job Functions:

• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS

Minimum Position Qualifications:

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer service experience
• Prior experience as a Bagger or Courtesy Clerk

We continuously accept applications for roles like the oneposted. Our team regularly reviews submissions and will contact applicantsshould a position become available that aligns with the applicantsqualifications and our organizational priorities.