Cashier

The Home Depot; Hermitage (Mercer County); On-site; USD 19,000 - 25,000; Full time

Job summary

A leading home improvement retailer is seeking a Cashier to deliver exceptional customer service by efficiently processing checkout and return transactions. The role involves managing the Self-Checkout area, actively seeking product knowledge, and assisting in the training and development of new Cashiers. Applicants should ideally have over a year of Cashier experience to excel in this position. This role is critical in ensuring a safe and pleasant shopping experience for customers.

Qualifications

• 1+ years of Cashier experience
• Strong customer service skills
• Ability to supervise and train other front-end associates
• Proactive in learning product knowledge and selling opportunities

Responsibilities

• Provide fast, friendly, accurate service at checkout and returns.
• Monitor and maintain the Self-Checkout area.
• Train and coach new Cashiers.
• Assist in supervising, coaching and training Front End Associates
• Support Head Cashier with price checks, approvals, and markdowns on mainline, Self-Checkout, Returns, Pro Desk, and Tool Rental

Skills

Cashier experience

Customer service

Training coaching

POS system familiarity

Tools

POS system

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.