Cashier

The Home Depot; Durham (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in North Carolina is seeking a Head Cashier responsible for providing exceptional customer service, processing transactions, and supervising other cashiers. Ideal candidates should have at least 1 year of cashier experience. This role emphasizes customer satisfaction and involves mentoring new Cashiers while ensuring policy compliance and minimizing shrink. Join a dynamic team focused on creating a welcoming atmosphere for all customers.

Qualifications

• 1+ years of Cashier experience is preferred.

Responsibilities

• Provide fast, friendly, accurate, and safe service to customers.
• Process Checkout and Return transactions.
• Supervise, coach, and train other Front End Associates.

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.