Cashier

Ontario Trillium Foundation; Fort Wayne (IN); On-site; USD 16,531 - 19,286; Full time

Job summary

BurgerFi in Fort Wayne, Indiana is seeking a friendly Cashier to provide fast, accurate service while taking orders, processing payments and assisting customers.

You will handle calls, take carry-out and dine-in orders, input them into the POS, maintain cleanliness, upsell items, and support kitchen and management as needed.

Qualifications

• Experience in fast-food or retail customer service.
• Ability to handle cash and cards accurately.
• Friendly, courteous demeanor and clear communication.

Responsibilities

• Complete opening and closing duties.
• Take and confirm carry-out and dine-in orders.
• Answer phones with a friendly greeting and collect customer details.
• Input phone orders into the POS promptly.
• Maintain a clean and organized work area.
• Upsell items with each order.
• Prepare custards according to specifications.

Skills

Cash handling

Customer service

Phone etiquette

POS operation

Tools

POS system

Job description

Working as a Cashier, you will provide friendly, responsive service to create an exceptional dining experience for our customers. Your attitude directly effects how BurgerFi as a whole is perceived. You have four main functions, accepting payment for BurgerFi products, answering the phones, taking carry-out and fax orders and preparing and serving custard.

You will also be expected to:

• Complete opening and closing duties
• Perform job in a friendly, courteous manner at all times
• Promptly inform the Manager on Duty of any and all customer complaints or comments
• Maintain a clean work area, wherever your work takes place
• Answer the phone in the following manner, “Thank you for calling BurgerFi, this is (Your Name Here). How may I help you?”
• Take Phone in Orders accurately while always remembering to get the customer’s name and phone number as well as going over the customer’s order to ensure that it is correct
• Promptly input phone Orders into the POS so that they are made in a timely manner
• Take messages for the management accurately, always remembering to get the name and phone number of the person leaving the message as well as recording what the call is in regards to
• Remain diligent and focused during all monetary or credit card transactions so that his or her register is accurate at the end of each shift
• Perform cleaning duties such as sweeping, mopping, and whiping down counters
• Scrub and polish counters, steam counters, and other equipment and clean glasses, dishes and fountain equipment
• Maintain a clean dining area
• Maintain condiment area on floor
• Clean bathrooms according to the schedule
• Wrap menu items such as burgers, dogs, salads, sides and desserts for serving or takeout
• Inform Burgermeister immediately of product shortages
• Performs other related duties as assigned by the Burgermeister or manager-on-duty
• Upsell the appropriate items with each order
• Brew tea and stock drink cooler
• Prepares custards according to specifications.

We are an independently owned and operated BurgerFi franchisee