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Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Greet, engage, and assist customers actively and visibly.
- Process transactions quickly, accurately, and efficiently at the check lane.
- Understand and operate the Point of Sale (POS) system, handling various tenders and offers according to company policy.
- Adhere to company policies on cash shortages, overages, and restricted sale items.
- Report pricing discrepancies and follow policies for postage stamps, gift cards, and coupons.
- Stay current with ads and promotions.
- Follow food safety regulations and safety procedures.
- Identify and report unsafe conditions or accidents.
- Maintain equipment and notify management of repairs.
- Create a welcoming environment for customers and assist with product inquiries.
- Comply with all laws, regulations, and company guidelines.
- Work cooperatively in a high-paced environment, managing conflicts professionally.
- Act with honesty and integrity, and seek assistance when needed.
- Support and assist diverse customer needs, including minors, individuals with disabilities, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Desired Previous Job Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
About Us
From a small Cincinnati grocery store over a century ago, Kroger has grown into the nation’s largest grocer with nearly 2,800 stores across 35 states. We pride ourselves on diverse teams, innovation, and creating great experiences for customers and communities. We value people and aim to support your growth and success, whether part-time or a new career.
What You’ll Receive From Us
- Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
- Flexible scheduling with paid time off, holidays, and sick leave.
- Emotional and financial support through programs like Employee Assistance and Goldman Sachs Ayco.
- Associate discounts on various purchases.
- Up to $21,000 in tuition reimbursement.
- Growth opportunities through training and career pathways.
Additional Details
Seniority level: Entry level
Employment type: Part-time
Job function: Other
Industry: Dairy Product Manufacturing
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