Cashier

Rocky; Fall River (MA); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Rocky is seeking a cashier in Fall River, MA to provide outstanding customer service and efficiently process transactions. The role involves greeting customers, ringing up sales, stocking merchandise, and supporting store operations to meet sales goals.

The position requires engaging customers, handling register duties accurately, and maintaining a clean, organized workspace while promoting store promotions and Ace Rewards where applicable.

Responsibilities

• Provide amazing customer service while engaging customers and identifying their needs and project requirements.
• Perform cashier duties, price merchandise, and ensure accurate sales transactions.
• Operate the cash register, issue receipts, refunds, credits or change.
• Assist in store operations including merchandising, stocking, and receiving shipments.
• Greet customers as they enter the store and respond to phone inquiries.
• Keep register area clean, organized, and stocked with supplies.
• Support management in achieving sales and productivity goals.
• Attend mandatory monthly store meetings and follow store policies.

Job description

Position Summary:

This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.