Cashier

Home Depot; Dover (DE); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Dover, Delaware is seeking a Head Cashier to provide excellent customer service and support cashier operations. The role involves supervising other cashiers, processing transactions, and training new team members. Candidates should have over a year of cashier experience and the ability to handle customer inquiries effectively.

Qualifications

• 1+ years of Cashier experience is preferred for a Head Cashier.

Responsibilities

• Provide fast, friendly, accurate and safe service to customers.
• Process Checkout and/or Return transactions.
• Assist in the supervision, coaching and training of other Front End Associates.

Skills

Customer service

Transaction processing

Supervision

Team coaching

Job description

Overview

Job Description

Responsibilities

• Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area.
• They proactively seek product/project knowledge to provide customers with information and identify selling opportunities.
• They follow all policies and procedures to ensure that shrink is minimized.
• A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.
• The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

Qualifications

• 1+ years of Cashier experience is preferred for a Head Cashier.

Equal Employment Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.