Cashier

Home Depot; Juneau (AK); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Juneau is seeking a Head Cashier to supervise operations at the checkout area. The ideal candidate will provide exceptional customer service, manage checkout transactions, and train new Cashiers. This role requires at least 1 year of cashier experience and a commitment to maintaining store policies. Join our team and help create a positive shopping experience for customers!

Qualifications

• 1+ years of Cashier experience preferred.
• Ability to provide fast, friendly, accurate service.
• Strong understanding of checkout and return processes.

Responsibilities

• Process Checkout and Return transactions efficiently.
• Supervise and train new Cashiers.
• Provide escalation support for customer issues.

Skills

Customer service

Cash handling

Supervision and coaching

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.