Cashier

Home Depot; Erie (Erie County); On-site; USD 24,000 - 36,000; Full time

Job summary

The Home Depot in Erie, PA is seeking a Head Cashier to lead our front end team and ensure fast, friendly, accurate and safe checkout service. You will supervise cashiers, help with price checks, and approve transactions across mainline registers and Self-Checkout.

This role emphasizes coaching, training new cashiers, and reducing shrink by enforcing policies. The preferred candidate has 1+ years of cashier experience and a strong customer service mindset.

Qualifications

• Head Cashier preferred: 1+ years of cashier experience.
• Must follow policies to minimize shrink.
• Provide first level escalation for customer issues.

Responsibilities

• Provide fast, friendly, accurate and safe service at checkout.
• Process Checkout and Returns; monitor Self-Checkout area.
• Identify selling opportunities through product knowledge.
• Coach and train Front End Associates; participate in cashier training.
• Expedite price checks and approve POS transactions and markdowns.

Skills

Cashier experience

Customer service

Job description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.