Cashier

Home Depot; Cicero (IN); On-site; USD 26,000 - 34,000; Full time

Job summary

Home Depot in Cicero, Indiana seeks a Head Cashier to lead front-end operations. You will handle checkout and returns, monitor Self-Checkout, and seek product knowledge to assist customers and drive sales.

A Head Cashier provides guidance to fellow cashiers, coaches staff, and helps train new team members while following all store policies to minimize shrink.

Qualifications

• 1+ years of cashier experience (preferred).
• Excellent customer service skills and teamwork.
• Familiar with POS transactions and self-checkout operations.

Responsibilities

• Process checkout and returns accurately at mainline registers and Self-Checkout.
• Provide first level escalation for customer issues and assist in training cashiers.
• Monitor Self-Checkout area and expedite price checks/markdowns as needed.

Skills

Cashier experience

Customer service

Tools

POS systems

Job description

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.