Cashier

Home Depot; Boise (ID); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer is hiring a Head Cashier in Boise, Idaho. The role requires excellent customer service skills, 1+ years of Cashier experience, and the ability to coach and train Front End Associates. Responsibilities include managing checkout processes, assisting customers, and ensuring efficient service in a fast-paced environment.

Qualifications

• Preferred qualification of 1+ years of Cashier experience.

Responsibilities

• Provide fast, friendly, and accurate customer service.
• Process transactions, monitor the Self-Checkout area.
• Support Cashiers by expediting price checks and approvals.
• Provide escalation for customer issues and assist in training.

Skills

Customer service

Cash handling

Problem solving

Training and coaching

Job description

Responsibilities

• Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area.
• They proactively seek product/project knowledge to provide customers with information and identify selling opportunities.
• They follow all policies and procedures to ensure that shrink is minimized.
• A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.

Qualifications

• The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

Equal Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.