Cashier

The Home Depot; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

A major home improvement retailer located in Austin, Texas, is seeking a Head Cashier. This role involves providing excellent customer service, processing transactions, and helping train other cashiers. Candidates should have at least one year of cashier experience and the ability to coach teammates. The position offers a dynamic work environment and opportunities for professional development.

Qualifications

• 1+ years of cash handling experience.
• Strong customer service skills.
• Ability to coach and train new employees.

Responsibilities

• Provide fast, friendly, accurate, and safe service.
• Process checkout and return transactions.
• Support cashiers by expediting price checks.
• Support in coaching and training Front End Associates using available tools.

Skills

Cashier experience

Customer service

Team leadership

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.