Cashier

Wingstop; Auburn (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Wingstop in Auburn, IN is seeking a friendly cashier to take orders in person and over the phone. You will handle payments, balance cash at shift end, and assist the kitchen to ensure orders are accurate and timely.

Ideal candidates have strong people skills, can stay calm under pressure, and represent Wingstop with a professional appearance and positive attitude.

Qualifications

• Experience using a computerized POS or cash register.
• Strong cash handling and basic math skills.
• Excellent customer service and communication abilities.

Responsibilities

• Greet customers and take orders accurately.
• Process payments and balance cash drawer at shift end.
• Communicate with kitchen staff to ensure timely orders.
• Upsell menu items and promotions when possible.
• Maintain clean front-of-house area and safety practices.

Skills

POS systems

Cash handling

Customer service

Interpersonal skills

Teamwork

Job description

Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.

As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.

Essential Duties & Responsibilities:

• Greet and welcome customers entering the restaurant and calling into the restaurant.
• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.
• Answer questions from customers and make menu recommendations.
• Monitor that all orders are read within Company quote times.
• Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).
• Balance the register at the end of the shift; deliver the amount before the next shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
• Leave customer with a positive, long-lasting impression of their WINGSTOP experience.

Key Skills/Abilities:

• Computer literate and comfortable using computerized register (POS) systems.
• Possess great cash handling skills.
• Professional, polite, and reliable even when under stress.
• Must have excellent interpersonal and people skills.