Cashier

Kroger Family of Companies; Antioch (TN); On-site; USD 23,000 - 29,000; Full time

Job summary

Kroger Family of Companies in Antioch, TN is seeking a dedicated cashier/checker to warmly greet customers, accurately process transactions, and manage diverse payment methods including SNAP EBT, coupons, and loyalty offers. This role emphasizes strong customer service, basic math proficiency, and the ability to work in a fast-paced environment while following safety guidelines and store policies.

Teamwork and adaptability are essential to success.

Qualifications

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Responsibilities

• Greet customers and assist them in a friendly, professional manner.
• Process customer transactions quickly, accurately, and efficiently at the check lane.
• Operate the POS system and handle payments (cash, checks, credit/debit, SNAP EBT, WIC, coupons, loyalty offers).
• Follow money-handling and cash-management policies; monitor cash shortages/overages and prevent loss.
• Adhere to guidelines for restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons; stay current with ads.
• Maintain food safety regulations and store cleanliness standards.
• Support safety programs and report unsafe conditions to management.
• Inspect equipment and report repairs needed to the appropriate department.
• Create a welcoming environment and assist customers with inquiries across departments.
• Follow local, state, and federal laws and company guidelines; work well under pressure.
• Support and assist customers, including minors and older adults, as needed.
• Perform essential functions of the role with or without reasonable accommodation.

Skills

Customer service

Effective communication

Basic math

Job description

RESPONSIBILITIES

• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience

• Customer service experience
• Prior experience as a Bagger or Courtesy Clerk

We continuously accept applications for roles like the oneposted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.