Cash Supervisor - Night Shift

Federal Reserve Bank of New York; Chicago (IL); On-site; USD 119,000 - 141,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k savings plan

Paid time off

Transit benefit

Onsite gym

Cafeteria subsidies

Job summary

Federal Reserve Bank of Chicago seeks a Supervisory Operations Manager to lead the Cash Services Department. You will supervise direct reports across High Speed, Paying/Receiving, Coin, and Administration units, ensuring timely currency processing, evaluating performance, and implementing process improvements.

Strong leadership and analytical skills are essential. The role requires a Bachelor's degree or equivalent plus 3–5 years in operations/production management, with the ability to work

Qualifications

• Bachelor's Degree or equivalent experience + 3–5 years related work experience
• Prior experience in Operations/Production management
• Coursework in operations, business, computers and/or accounting
• Demonstrated independent thinking and decision-making abilities
• Demonstrated people leadership skills
• Strong analytical skills
• Solid communication skills (oral & written)
• Ability to use MS Outlook, Word, Excel and IT systems
• Ability to work extended hours

Responsibilities

• Supervises staff and direct reports in the Cash Services Department
• Schedules and assigns daily work and monitors operations
• Coordinates workflow and delegates tasks
• Leads staff meetings and monitors quality and productivity
• Recommends programs to improve quality and efficiency
• Trains and develops staff and conducts evaluations
• Interviews and selects qualified candidates
• Represents the bank in internal initiatives when applicable
• Oversees daily opening/closing of vault and related duties
• Monitors and reports on operational performance

Skills

People leadership

Analytical skills

Communication skills

Independent thinking

Decision making

Extended hours availability

Education

Bachelor's Degree or equivalent experience

Tools

MS Outlook

MS Word

MS Excel

IT systems

Job description

Company Federal Reserve Bank of Chicago Supervises a staff of direct report operations personnel engaged in one or more valuables handling units of the Cash Services Department.

Schedules and assigns daily work assignments and monitors operations to ensure duties are performed accurately, in accordance with established procedures and deadlines.

Ensures the appropriate circulation of a significant value of currency/coin inventory to meet the needs of financial institutions during normal operations and contingency events.

Develops and recommends work methods to maximize operational efficiency.

Maintains working knowledge and ensures proper application of all Cash governing procedures including Custody Control Standards, Federal Reserve Currency Operational Manual, District Procedure Manual, and other Cash governing documents.

The level of work is considered advanced and staff must be able to work under minimal supervision. This job has direct reports.

Your Responsibilities

• Supervises a staff of direct reports, coordinators and operations personnel engaged in one or more units of the Cash Services Department.
• Schedules and assigns daily work assignments and monitors operations to ensure duties are performed accurately, in accordance with established procedures and deadlines.
• Coordinates workflow, solves operational problems and delegates work assignments.
• Coordinates staff meetings.
• Monitors quality and production standards.
• Recommends, develops and implements programs to improve quality and enhance productivity.
• Consults with department management, other departments and financial institutions to discuss and resolve operational problems.
• Demonstrates effective leadership skills by acting in a manner that demonstrates the Bank's vision, values and desired culture; demonstrates respect for everyone, fosters an environment that provides an opportunity for staff to grow and excel; builds and sustains productive relationships; addresses conflict respectively and constructively; and works in partnership within and across workgroups; provides both peer and staff level coaching and mentoring.
• Assists in the development and administration of staff.
• Trains and/or directs employee training in operational procedures and controls.
• Prepares and administers performance evaluations and other personnel related matters.
• Monitors staff time and attendance.
• Counsels employees on performance, recommends promotions and placements.
• Coordinates and/or conducts staff training.
• Participates in employment decisions by interviewing and selecting qualified candidates.
• Participates in internal initiatives and acts as a representative of the Seventh District when applicable.
• Responsible for the daily opening and closing of vault doors and associated positioning of supporting structures.

Unit Specific Duties

• High Speed Unit: Ensures currency is processed timely and efficiently and maintains, tests, and tracks sensors. Provides technical assistance to staff and field engineers. Performs testing of highly technical processing equipment. Coordinates equipment maintenance/repair with field engineers and other outside contractors.
• Paying and Receiving Unit: Ensures the efficient flow of currency to and from High Speed. Coordinates external shipments with other Federal Reserve Banks. Plan new currency shipments to ensure appropriate payable inventory is maintained.
• Coin Unit: Monitors daily activities of all terminals. Performs periodic audits of terminals. Orders coin from the Mints.
• Administration Unit: Ensures daily balancing of all Cash Department's entries to the Bank's accounting system and accurate reporting of statistical data. Leads the department in testing, training and implementation of various Cash automated systems.

Your Background

• Bachelor's Degree or equivalent experience as noted below 3 to 5 years of related work experience
• Prior experience in Operations/Production management
• Relevant coursework in operations, business, computers and/or accounting
• Demonstrated independent thinking and decision-making abilities
• Demonstrated people leadership skills
• Strong analytical skills
• Solid communication skills, both oral and written
• Ability to use MS Outlook, MS Word, MS Excel and automated information technology systems
• Ability to work extended hours

What we Offer

• Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria.

Additional Requirements

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take approximately two months to be completed. The screening covers areas such as education/employment verification, criminal history, credit history, and reaches out to your references and people that know you well. As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank’s ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.

Salary

The expected starting salary range for this position in Chicago is between $119,200 and $141,000 annually in addition to potential annual performance-based discretionary bonuses. Final salary and offer will be determined based on the employing Bank and the applicant’s relevant experience, skills, internal equity, and alignment with geographic and other market data.

Equal Employment Opportunity

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status.

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Privacy Notice

OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government. OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.

Why Our People Choose Us

Our reputation precedes us There will always be room for personal growth Our people are first You’ll find the right balance Your responsibilities will be meaningful We hope that you will be our future colleague.