Cash Research Assistant

Cornerstone Capital Bank; Englewood (CO); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401K and related benefits

Job summary

Cornerstone Capital Bank, a mortgage servicing division, is seeking a Cash Research Assistant in Englewood, CO to ensure timely completion of cash research items and accurate corrections with proper notification.

Onsite daily in Englewood, you will monitor tasks, research payment issues, balance daily systems, post payments, and collaborate with other units to improve customer experience. Salary is $20-28/hour.

Qualifications

• Some college/associate degree preferred; high school diploma or GED accepted.
• 2–5 years of mortgage servicing experience required.
• Bankruptcy experience preferred.
• MSP experience preferred.
• Ability to multi-task in a fast-paced environment with attention to detail.
• Excellent verbal and written communication.
• Disciplined, organized, and detail-oriented; able to work in a team.
• Minimum 2 years of experience with Microsoft Office Suite (Word, Excel, Outlook, Visio) with imaging software/system knowledge.

Responsibilities

• Monitor and assign tasks to ensure timely, accurate work.
• Research payment issues and respond accordingly.
• Prepare daily system balancing and escalate discrepancies.
• Balance the cash database daily and ensure items are deposited.
• Post payments, payoffs, and liquidations.
• Collaborate with other units to streamline processes and improve service.
• Complete special projects as assigned.

Tools

MSP Experience

Job description

Who we are:

Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions.

Who we are looking for:

The Cash Research Assistant will be responsible for ensuring all Cash research items are completed timely and if posting corrections are needed, they are processed accurately, and the proper notification is provided to the requires.

• Location: Onsite daily in Englewood, CO
• Compensation: $20-28/hr

Key Responsibilities:

• Responsible for monitoring and assigning tasks to ensure they are worked timely and accurately
• Research payment issues and respond accordingly
• Prepare daily system balancing to ensure accuracy and elevate any discrepancies to management
• Responsible for balancing the Cash Database daily to ensure items posted are deposited; also ensure items are escalated prior to being aged
• Post payments, payoffs, and liquidations
• Collaborate with other business units to streamline processes and work together to provide a better customer experience
• Complete special projects as assigned

What you'll need to be successful:

• Some College/associate degree preferred, High School graduate, GED, or equivalent work experience
• 2 - 5 years of experience working in a Mortgage Servicing is required
• Previous bankruptcy experience preferred
• MSP Experience is preferred
• Ability to multi-task in a fast-paced environment, while still being detailed and results oriented
• Effective verbal, and written communicator
• Must be disciplined and well organized with attention to detail
• Comfortable working in a team environment
• Minimum 2 years of experience using Microsoft Office Suite (Word, Excel, Outlook, Visio, etc.) with a technical understanding of imaging software and systems

What we offer:

Because we recognize and reward hard work, we offer a competitive salary, Medical, Dental, Vision, , Accidental Death, Long-Term Disability, Short-Term Disability, FSA, HSA, 401K, Basic Life, Voluntary Life, and Paid Parental Leave benefits, as well as the opportunity for a performance based bonus based on position and department.

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.