Special Loans Analyst

Cornerstone Capital; Englewood, Northern (CO, KY); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Full benefits package

Performance-based bonus

Job summary

Cornerstone Servicing, a division of Cornerstone Capital Bank, is seeking a Mortgage Servicing Specialist to manage Special Products, including Adjustable-Rate Mortgages and SCRA-related tasks, in Englewood, CO. Onsite work is required with a salary in the $55k–$65k range.

You will coordinate ARM plan setup, monitor index updates, and ensure adherence to investor guidelines while handling SCRA requests. Strong Excel and MS Office skills, detail orientation, and teamwork are essential.

Qualifications

• High School diploma, GED preferred or equivalent work experience.
• 2+ years in mortgage environment, preferably Mortgage Loan Servicing related to Special Loans.
• Ability to multi-task in a fast-paced environment, while staying detail-oriented and results-driven.
• Track record of delivering quantifiable results to the organization.
• Ability to contribute to the department in line with company vision and core values.

Responsibilities

• Activities associated with Adjustable-Rate Mortgages and monitoring service delivery/quality standards and compliance to regulations and investor guidelines.
• ARM Plan Setup and daily/weekly index updates.
• Activities related to Servicemember's Civil Relief Act (SCRA) processing; responding to SCRA requests or tasks promptly.
• Determining eligibility for benefits: begin, end and tail coverage dates and notifying customers accordingly.
• Other Special Product responsibilities as needed: Assumptions, Partial Releases, Easements, & Recast Loan Modifications.
• Processing and monitoring department report requirements and workflow for timely completion.
• Support of additional servicing processes within the Special Products operations.

Skills

Mortgage servicing

Microsoft Office

Attention to detail

Multi-tasking

Verbal communication

Written communication

Team player

Black Knight MSP

Education

High School diploma or GED

Tools

Microsoft Office Suite

Black Knight MSP

Job description

• Pay or shift range: $55,000 USD to $65,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Who we are:

Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions.

We honorGodby using our talents to make apositive differencein the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

Who we are lookingfor:

This position will be responsible for the setup and/or processing activities related to Special Products including Adjustable-Rate Mortgages, Servicemember Civil Relief Act, Operational Compliance, and other specialized products and servicing thereof.

Location: Onsite daily in Englewood, CO

Compensation: $55-65k

Key Responsibilities:

• Activities associated with Adjustable-Rate Mortgages and monitoring service delivery/productivity/quality standards and compliance to associated regulation and investor guidelines
• ARM Plan Setup and daily/weekly index updates
• Activities associated with the processing of Servicemember's Civil Relief Act (SCRAResponding to SCRA Requests or Tasks promptly
• Determining eligibility for benefits: begin, end and tail coverage dates and notifying customers accordingly
• Other Special Product responsibilities as needed: Assumptions, Partial Releases, Easements, & Recast Loan Modifications
• Processing and monitoring of department report requirements and workflow, to ensure accurate and timely completion
• Support of additional servicing processes within the Special Products operations

What you’ll need to be successful:

• High School diploma, GED preferred or equivalent work experience
• 2 or more years of experience working in a mortgage environment, preferably Mortgage Loan Servicing specific to Special Loan activities. (
• Ability to multi-task in a fast-paced environment, while still being detailed and results oriented and able to understand complex transactions
• Track record of delivering quantifiable results to the organization
• Ability to contribute to the department in line with the company’s vision and core values, driving frequent and continual organizational change and improvement
• Effective verbal, and written communicator
• Must be disciplined and well organized with attention to detail
• Excellent interpersonal and relationship building skills
• Experience in Black Knight MSP Servicing System is preferred
• Minimum 2 years of experience using Microsoft Office Suite (Word, Excel, Outlook, Visio, etc.)High attention to detail
• Comfortable in actively participating in a team environment

What we offer:

• Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.