Cash Posting Specialist

Deercreekseniorliving; Northern (KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Holidays

Professional development

Job summary

Pennant Services is seeking a senior AR/cash posting leader to oversee cash posting and collections across home health and hospice agencies. The role partners with Revenue Cycle Portfolio Leaders to maintain best-practice AR processes and ensure contract adherence.

The candidate will train Cash Posters, work with payors, and support compliance with Medicare/Medicaid regulations while collaborating with cross-functional teams.

Qualifications

• Five+ years of cash posting experience.
• Three+ years in healthcare billing and collections management, preferably home health/hospice.
• Experience with eClinical Works, HCHB, and Excel is required.
• Ability to exercise discretion and independent judgment with strong communication and negotiation skills.

Responsibilities

• Creates accountability for collection efforts and procedures for Executive Directors and Revenue Cycle Portfolio Leaders.
• Provides coverage for cash posters during short-term or unexpected absences.
• Partners with cluster leaders to train Cash Posters.
• Develops positive, collaborative relationships with Portfolio Billers and Collectors.
• Maintains working knowledge of payor contracts and ensures payments align with provisions.
• Maintains knowledge of Medicare/Medicaid regulations and serves as a resource.
• Partners on payor projects with AR Leaders and Billing Managers.
• Attends Agency BAM meetings to report on collections.
• Reviews, researches, and posts various fund types daily.
• Prepares cash reports and performs daily reconciliations.
• Resolves discrepancies by coordinating with internal teams.
• Researches and clears unidentified cash accounts monthly.
• Manages automated payment files and handles exceptions.

Skills

Cash posting

Healthcare billing

Excel

Communication

Negotiation

Tools

eClinical Works

HCHB

Excel

Job description

JOB SUMMARY

Leading their Cluster’s operations in providing world-class best practices for cash collections and reconciliation for the Cluster’s Home Health & Hospice agencies. Collaborating with the Revenue Cycle Portfolio Leaders in developing, monitoring, and maintaining those world-class best practices for their Cluster. Partnering with other billers, Revenue Cycle Portfolio Leaders, and Service Center AR Resources within the Home Health & Hospice Segment in shared ownership to ensure a world-class AR function across the organization.

DUTIES & RESPONSIBILITIES

• Creates accountability for collection efforts and procedures for Executive Directors and Revenue Cycle Portfolio Leaders.
• Provides coverage for cash posters in the event of short-term or unexpected absences.
• Partners with cluster Executive Directors and/or Revenue Cycle Portfolio Leaders to provide training to Cash Posters.
• Establishes and maintains positive and collaborative working relationships with Portfolio Billers and Collectors.
• Maintains a comprehensive working knowledge of payor contracts and ensures that payors are collecting according to contract provisions.
• Maintains a comprehensive working knowledge of government billing regulations, including Medicare and Medicaid regulations, and serves as a resource for agency personnel.
• Partners with cluster Executive Directors and/or AR Market Leaders, as well as Billers/Billing Managers, on payor projects in a timely manner.
• Attends Agency BAM meetings to identify and report on Collections received.
• Review, research, and post various types of funds daily
• Prepare cash reports and reconcile daily
• Resolve discrepancies by coordinating with internal teams
• Research and clear all unidentified cash accounts monthly
• Manage automated payment files and handle exceptions

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)

• At least five years’ experience cash posting
• At least three years' in health care billing and collections management, preferably in home health and/or hospice operations.
• Experience with eClinical Works, HCHB, and Excel is required.
• Ability to exercise discretion and independent judgment and demonstrate good communication, negotiation, and public relations skills.
• Demonstrated capability to manage detailed information accurately.
• Able to work tactfully and collaboratively with colleagues, peers, service center personnel, referral sources, and payers.
• Demonstrates ingenuity, autonomy, assertiveness, flexibilit,y and cooperation in performing job responsibilities.

Additional Information

We are committed to providing a competitive Total Rewards Package that meets our employees’ needs. From a choice of medical, dental, and vision plans to retirement savings opportunities through a 401(k) plan with company match and various other benefits, we offer a comprehensive benefits package. We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars.

Type: Full Time Location: Remote

Why Join Us At Pennant Services

We don’t just manage—we lead like owners. Our unique culture is built around empowerment, accountability, and growth. We invest in people who are ready to build and own their impact.

What sets us apart:

• Empowered, flat leadership model supported by centralized resources
• A work-life balance that promotes personal well-being
• Complete benefits package: medical, dental, vision, 401(k) with match
• Generous PTO, holidays, and professional development
• A culture built around our core values—CAPLICO: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership

About Pennant Pennant Services supports over 180 home health, hospice, senior living, and home care agencies across 14 states.

Our Service Center model enables local leaders to lead, while we provide centralized support for clinical, HR, IT, legal, and compliance needs, empowering them to succeed. Learn more at: www.pennantgroup.com The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. Pennant Group is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant now operate more than 250 senior living, home health, hospice, and home care operations across 16 states and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies. More information about Pennant is available at https://pennantgroup.com/.

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.