Cash Poster

Guidehouse Inc.; Mitchell (SD); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Tuition Reimbursement

Paid Holidays

Résumé du poste

Guidehouse is seeking a Cash Applications / Poster Specialist to support the MSO with payment posting, batch reconciliation, and related duties. The role emphasizes accuracy, confidentiality, and timely processing in a fast-paced healthcare environment.

You will handle payment preparation, posting, and research, balance multiple groups to batch totals, and coordinate with supervisors to resolve issues. A high school diploma or equivalent plus 1–3+ years of relevant experience are required, with

Qualifications

• High School Diploma / GED or 3 years of relevant experience.
• 1-3+ years of experience in office, business, operations, customer service or healthcare.

Responsabilités

• Payment prep and posting.
• Sign out for payment batch on batch log with time received.
• Prep payment batch before keying by identifying and circling invoices, separating payments by groups.
• Post and post payments, denials, and adjustments to invoices in all groups per protocol.
• Balance all groups back to batch total and sign batch back in with time completed.
• Research payments and pull out items needing further information for follow-up.

Connaissances

Self-motivated

Communication

Interpersonal skills

Formation

High School Diploma / GED or 3 years of Relevant Equivalent Experience

Description du poste

Job Family : Patient Account Representative

Travel Required : None

Clearance Required : None

What You Will Do :

The Cash Applications / Poster Specialist - Under general supervision and according to established policies and procedures, performs a variety of duties related to the payment posting function of the Management Services Organization (MSO). Such duties may include, but are not limited to, the following:

• 1) Processes and/or posts deposits, payments, denials, and adjustments.
• 2) Reconciles manual and electronic batches,
• 3) Performs other duties as assigned by direct supervisors.

Essential Job Functions

• Must be self-directed / self-motivated; and have good communication and interpersonal skills.
• Must be able to perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure.
• Accept responsibility for the direction, control and planning of one's own work.
• Work independently.
• Maintain timely and accurate payment posting while adapting shift schedules to meet critical deadlines and business needs.
• Recognize the rights and responsibilities of patient confidentiality.
• Convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief.
• Relate to others in a manner which creates a sense of teamwork and cooperation.
• Communicate effectively with people from every socioeconomic, cultural and educational background.
• Exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment.
• Perform effectively when confronted with emergency, critical, unusual or dangerous situations.
• Demonstrate the quality work ethic of doing the right thing the right way.
• Maintain a customer focus and strive to satisfy the customer's perceived needs.

Duties and Responsibilities

• Payment prep and posting.
• Sign out for payment batch on batch log with time received.
• Prep payment batch before keying by identifying and circling invoices. Separate payments by groups.
• Follow protocol for posting payments, denials, and adjustments to invoices in all groups.
• Balance all groups back to batch total.
• Sign batch back in on payment batch log with time completed.
• Research payments.
• Payments requiring additional information should be pulled out from the batch for research. If the pullout is not resolved in two business days it should be given to the Supervisor for follow up.
• Research payments posted to unapplied invoices to identify location to refund.
• Verify with the Lead or Supervisor before putting payments on an unapplied invoice.
• Review of statements.
• Review billing statements in lockboxes for address corrections and credit card payments.
• Review workers compensation folders for remittances that need prepping for imaging.
• Post and review special projects.
• Records maintenance.
• Assist opening mail when needed.
• Maintain and shred lockbox statements, Viva remits and commercial remittance backup after six months.
• Perform other duties as requested by Supervisor or Manager.

What You Will Need :

• High School Diploma / GED or 3 years of Relevant Equivalent Experience in Lieu of Diploma / GED.
• 1-3+ year's experience in office, business, operations, customer service or healthcare field.

What Would Be Nice To Have :

• 6+ months of payment posting experience
• One to three years of related experience and general knowledge of payor-specific or medical specialty reimbursement.
• Knowledge of CPT and ICD-9/10 coding.

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail] . All information you provide will be kept confi