Cash Management Service Lead

Loomis-; Saint Paul (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

PTO & Holidays

Health Insurance

Vision Insurance

401(k) Plan

Basic Life Insurance

Voluntary Life Insurance

FSAs/HSA

Dependent Care Account

Training & Development

Job summary

Loomis- is seeking a Cash Management Service Teller Lead to supervise cash operations in a vaulted facility, ensuring security and accuracy of deposits, inventories, and currency handling. You will guide staff, enforce procedures, and support branch performance through audits, coaching, and leadership.

The role emphasizes accountability, compliance with company policies, and delivering quality customer service to banks, corporate clients, and ATM customers.

Qualifications

• Supervise workflow of cash operations within a vaulted facility.
• Ensure accountability and security of all funds in transit.
• Provide feedback on staffing, performance, promotions, and staff development.
• Review and enforce operating systems and procedures within the branch.
• Lead training and coaching of CMS personnel.

Responsibilities

• Implement, monitor, and provide feedback on policies and procedures to ensure accountability and security of all currency and coin in transit daily.
• Provide feedback on staffing, hiring, performance appraisals, promotions, and staff development.
• Review and enforce operating systems and procedures within the branch and dependent procedures outside the department.
• Update as needed to ensure process effectiveness and control, accountability, and security of all cash movement and inventory information.
• Problem solving - quickly and accurately resolve out of balance conditions.
• Communicate with internal, bank, or commercial customers to address and resolve problems, special requests, and/or discrepancy situations.
• Conduct routine audits and properly document audits as required by branch management and company policy.
• Assist in maintaining/improving branches. Lowers compliance rating.
• Take the lead in assuring that the standards/expectations are met, maintained, and challenged.
• Provide assistance in training and coaching all CMS personnel.

Skills

Supervision

Cash handling

Security compliance

Staff coaching

Auditing

Customer service

Policy adherence

Inventory management

Staff scheduling

Problem solving

Job description

CASH MANAGEMENT SERVICE TELLER LEAD

Supervise workflow of cash operations within a vaulted facility, to include deposit/ATM residual cash verification, change order preparation, and currency/coin inventory management; while providing services to large banks, correspondent and niche banks, large corporate and small commercial entities, and coin and ATM customers. Monitor staff performance. Ensure accountability and security of all funds transiting the branch and adhere to compliance, industry standards, audit requirements, and company policies. Assure quality customer service, schedule staffing to meet productivity goals, and approve exception processing.

GENERAL FUNCTIONS:

Implement, monitor, and provide feedback on policies and procedures to ensure accountability and security of all currency and coin in transit daily.

Provide feedback on staffing, hiring, performance appraisals, promotions, and staff development.

Review and enforce operating systems and procedures within the branch and dependent procedures outside the department.

Update as needed to ensure process effectiveness and control, accountability, and security of all cash movement and inventory information.

Problem solving - quickly and accurately resolve out of balance conditions.

Communicate with internal, bank, or commercial customers to address and resolve problems, special requests, and/or discrepancy situations.

Conduct routine audits and properly document audits as required by branch management and company policy.

Assist in maintaining/improving branches. Lowers compliance rating.

Take the lead in assuring that the standards/expectations are met, maintained, and challenged.

Provide assistance in training and coaching all CMS personnel.

Report any and all potential disciplinary actions and/or warnings to CMS Supervisor who consults CMS Manager who determine severity of action and observe corrective action plans/warnings to be addressed.

Predict and/or evaluate productivity to maximize efficiency.

Set the pace, accuracy, and speed sufficient to process the branch production minimum.

Completion of any and all additional responsibilities that are assigned by the CMS Supervisor and /or Management Team Members on an "as needed" basis.

PERFORMANCE REQUIRES:

• Unrestricted ability to bend, squat, stoop, stand, walk, lift (up to 50 lbs.), sit, push, and pull.
• Unrestricted wrist, hand, and finger dexterity.
• Accuracy and speed sufficient to process the branch production minimum.
• Daily hours vary with work volume; supervisors are responsible for all work in their assigned area.
• Required to either open or close department.
• Demonstrate good work ethics in a professional manner to fellow Employees and Customer

Benefits

Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry leading Training and Development