Cash & Guest Services Specialist - Cage/Player

Wind Creek Hospitality; East Hazel Crest (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Flexible Spending Account

Job summary

Wind Creek Hospitality seeks a Cage & Player Services Representative to support casino promotions, handle high-volume cash and non-cash transactions, balance daily cash, and verify guest information for all transactions within the Player Services Department.

You will assist with promotions, redeem prizes and issue vouchers, maintain confidentiality of gaming records, and provide courteous service while following Wind Creek Hospitality’s Best Operating Practices.

Qualifications

• High School diploma or GED required.
• Must be twenty-one (21) years of age or older.
• Six (6) months of cash handling experience required.
• Proficient in math; color perception tested.

Responsibilities

• Provide outstanding guest and associate service while performing duties.
• Enroll new guests in current promotions and the computer system.
• Explain Player’s Club benefits and assist with promotions and prizes.
• Redeem prizes and issue vouchers through CMP system.
• Maintain confidentiality of gaming records and adhere to BOPs.

Skills

Cash handling

Guest service

Mathematics

Color perception

Education

High School diploma or GED

Tools

Currency counter

Printers

Computer

Job description

Wind Creek Hospitality seeks a Cage & Player Services Representative to support casino promotions, handle high-volume cash and non-cash transactions, balance daily cash, and verify guest information for all transactions within the Player Services Department.

You will assist with promotions, redeem prizes and issue vouchers, maintain confidentiality of gaming records, and provide courteous service while following Wind Creek Hospitality’s Best Operating Practices.