Cash Automation Field Technician – Install, Service & Support

Burroughs in; Orland Park (IL); On-site; USD 25,000 - 45,000; Full time

Benefits offered by this job

Training & Tools Provided

Competitive Pay & Time Off

Company vehicle

Job summary

Burroughs is seeking Service Technicians to support cash automation and transaction technology across the U.S. and Puerto Rico. You'll install, maintain, and repair equipment, diagnose issues, and ensure outstanding customer service.

The role includes training, a company vehicle, and competitive hourly pay. Travel within local/regional territory is expected as part of service coverage.

Qualifications

• High School Diploma or equivalent; Associate's degree a plus.
• Must be at least 21 years old with a valid driver's license and 2+ years of driving history.
• Valid NRT Gaming License or the ability to pass state requirements.
• Ability to lift up to 75 lbs.
• Experience with ATMs, cash automation, or multi-vendor equipment is a plus.

Responsibilities

• Install, maintain, and repair multi-vendor cash automation and self-service equipment.
• Diagnose and resolve technical issues quickly and effectively.
• Deliver an exceptional customer experience through clear communication and follow-through.
• Manage tools, parts, and inventory with accuracy and care.

Skills

Technical aptitude

Customer service

Organization

Communication

Teamwork

Education

High School Diploma or equivalent

Associate's degree a plus

Tools

ATMs

Cash automation equipment

Multi-vendor equipment

Job description

Burroughs is seeking Service Technicians to support cash automation and transaction technology across the U.S. and Puerto Rico. You'll install, maintain, and repair equipment, diagnose issues, and ensure outstanding customer service.

The role includes training, a company vehicle, and competitive hourly pay. Travel within local/regional territory is expected as part of service coverage.