Cash Applications Specialist I

GreatAmerica Financial Services Corporation; Cedar Rapids (IA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Monthly bonuses for Eligible Employees

401(k) and Company Match

Paid Time Off

Health, Wellbeing, and Family Planning

Paid Vacation

Paid Sick Days

Paid Holidays

Gym Reimbursement

Health Insurance

Dental Insurance

Vision Insurance

Short-Term and Long-Term Disability

Company Paid Life Insurance

Flexible Spending Accounts (FSA)

Health Savings Accounts (HSA)

Employee Assistance Program

Parental Leave

Tuition Assistance

Networking Opportunities

Leadership Development Opportunities

Paid Parking

Service Awards

Hybrid work arrangements

A strong organizational culture focus

Job summary

GreatAmerica Financial Services Corporation is seeking a Cash Applications Specialist to manage payments and posting accuracy. You will handle Lockbox/ACH/Phone Pay processing, balance daily postings, and support reconciliations while maintaining customer relationships.

The role requires 1–3 years of experience, proficiency in Excel/Infolease and related tools, and a strong team orientation with initiative. Hybrid work and comprehensive benefits are offered.

Qualifications

• Minimum education: high school diploma or equivalent; college credit or degree preferred.
• 1–3 years of relevant experience or equivalent education/experience.
• Proficiency in Excel, Word, Access, Outlook and enterprise systems incl. Infolease.
• Ability to multi-task, meet deadlines, and work well in a team with initiative.

Responsibilities

• Apply payments received by various methods to ensure accurate invoicing.
• Reformat and balance daily posting files from banks and portals.
• Assist with daily reconciliations to ensure complete and accurate cash application.
• Set up customer banking information for ACH processing and generate withdrawal files.
• Process returned payment notifications and post cash journal entries.
• Support routine quality checks and respond to customer inquiries.
• Complete work orders, cases, and emails for the Cash Team.
• Collaborate with internal and external customers and cross-functional teams.

Skills

Ten-key calculator

Multitasking

Meeting deadlines

Team player

Initiative

Education

High School Diploma or equivalent

Two-year college education desired

Tools

Infolease

SharePoint

PBS

OnBase

Lockbox Reporter

Excel

Word

Access

Outlook

Job description

GreatAmerica is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. We have also recently become a bank!We Are Looking to Add a Key Member to Our Cash Applications Team!Ownership of Cash Application related duties for GFSC Including, applying payments quickly and accurately to ensure accurate invoicing, delinquency reporting, and timely late charge posting. This role provides opportunity for working and building relationships with internal and external Customers.As a Cash Applications Specialist, you will:Basic understanding of the systems utilized by Cash to service various types of contracts with a focus on Infolease, ServiceCloud, Lockbox Reporter, and other Cash Application platformsExhibits understanding of lessors and differing needs based on industry or customer preference.Owns cash application processes including, but not limited to:Applies payments received by various methods (Lockbox, ACH, Phone Pay, Bill Pay, Live), in conjunction with lease agreementReformat and balance daily posting files from various resources (Banks, Phone Pay Portal, ACH). Assist with daily reconciliations to ensure applications are complete and accurateSet up customer banking information for ACH processing and generate/transmit withdrawal files.Process returned payment notifications from various sourcesPost Cash journal entries reflecting payment application activityAssist with routine quality control checks to ensure accuracy and deliver a superior customer experience.Responsible for pulling and balancingAssist in basic daily and monthly disposition tasks, as neededResponsible for the completion of work orders/cases/emails, and other requests submitted to the Cash TeamResponds to customer inquiries and research requestsLives the GreatAmerica principles; involved in cross functional team efforts as required and assignedTo be successful in this role you will need:EducationHigh School Diploma or equivalent requiredTwo-year college education desiredExperienceOne to three years’ experience or equivalent combination of education and experience requiredComputer SkillsExcel, Word, Access, Outlook, Infolease, SharePoint, PBS, and OnBaseOther RequirementsTen-key calculator, ability to multi-task, ability to work in a fast-paced environment, ability to meet deadlines, ability to be a strong positive team player, takes initiativeSharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes:Financial BenefitsCompetitive CompensationMonthly Bonuses for Eligible Employees401(k) and Company MatchAnnual Profit SharingPaid Time OffHealth, Wellbeing, and Family Planning BenefitsPaid VacationPaid Sick DaysPaid HolidaysGym ReimbursementHealth InsuranceDental InsuranceVision InsuranceShort-Term and Long-Term DisabilityCompany Paid Life InsuranceFlexible Spending Accounts (FSA)Health Savings Accounts (HSA)Employee Assistance ProgramParental LeaveEducation and Career Planning BenefitsTuition AssistanceNetworking OpportunitiesLeadership Development OpportunitiesPerksPaid ParkingService AwardsHybrid work arrangementsBusiness casual environmentA strong organizational culture focused on our greatest asset: you!If your experience aligns closely, please apply. We value diverse backgrounds and adding new perspectives. We encourage you to apply if you can make a strong impact in this role at www.greatamerica.com/careers.Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.