Cash Applications Representative - Part-time

Apria Healthcare; Philadelphia (Philadelphia County); Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Flexible Spending Accounts

Basic life insurance

Disability coverage

Domestic partner benefits

Well-being programs

Job summary

Accendra Health is seeking a remote US-based collections representative to resolve unpaid insurance claims and respond to customer inquiries. The role emphasizes accuracy in billing records, FDCPA compliance, and collaboration with external agencies when needed.

Requirements include a high school diploma and basic computer skills. Occasional travel is not required, and the benefits package supports health and well-being.

Qualifications

• High school diploma required.
• Strong problem-solving and analytical skills.
• Proficiency in basic Word and Excel.

Responsibilities

• Follow up with insurance companies to resolve unpaid claims.
• Review unpaid and underpaid claims and coordinate collection activities.
• Respond to customer inquiries regarding account status and provide documentation.

Skills

Problem Solving/Analysis

Personal Effectiveness/Credibility

Computer Skills

Basic Word and Excel

Language Skills

English (reading, writing, verbal)

Education

High school diploma

Job description

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.

With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.

The anticipated salary range for this position is $15.94 - $17.04 hourly.

The collections representative follows‑up with insurance companies to resolve unpaid claims.

The anticipated hourly range for this position is $16.00-17.00. Researches any overdue account balance that is fully or partially unpaid and follows up by mail and/or phone to insurance carriers or customers on delinquent payments.

Reviews unpaid and underpaid claims. Coordinates collection activities for delinquent accounts by preparing information for external collection agencies or attorneys.

Complies with the Fair Debt Collector Practices Act (FDCPA).

Responds to customer inquiries regarding account status.

Researches customer’s accounts thoroughly and documents appropriately.

Ensures that all information regarding collection activity of account is entered accurately into the billing system.

High school diploma is required.

Certificates, Licenses, Registrations or Professional Designations

• Problem Solving/Analysis
• Personal Effectiveness/Credibility
• Computer Skills
• Basic skills in Word and Excel
• Language Skills
• English (reading, writing, verbal).
• Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.

Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request.

Work is performed in an office setting with exposure to moderate noise.

TRAVEL

Occasional travel as required.

The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual’s position.

PLEASE NOTE: This is a remote position which is US-based. Company systems and equipment are monitored for security and other purposes and removal of Company equipment outside of the United States is not permitted without prior authorization.

We’ve got you and your family covered with benefits that support your health, finances, and overall wellness.

• Medical, dental, and vision care coverage
• Flexible Spending Accounts
• Basic life insurance
• Short-and long-term disability coverage
• Domestic partner benefits
• Mental, physical, and financial well-being programs

All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.