Cash Applications Representative - Part-time

Apria Healthcare; Pennsylvania; Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

FSA

Life insurance

Disability

Domestic partner benefits

Well-being programs

Job summary

Accendra Health seeks a remote Insurance Collections Representative to join our care-focused team. You will follow up with insurance carriers, research delinquent balances, and coordinate collections while ensuring FDCPA compliance and accurate entries in the billing system.

A high school diploma is required; English proficiency and basic Excel/Word skills are needed. This US-based remote role offers benefits to support health, finances, and overall well-being.

Qualifications

• Problem solving and analytical abilities are required.
• Proficiency with basic computer skills and Microsoft Word/Excel.
• Ability to interpret spreadsheet data and communicate clearly.

Responsibilities

• Follow up with insurance companies to resolve unpaid claims.
• Research overdue balances and contact carriers or customers by mail or phone.
• Review unpaid or underpaid claims and coordinate collections.
• Ensure FDCPA compliance and accurate data entry in billing systems.

Skills

Problem Solving

Analytical thinking

Computer skills

Word & Excel basics

Education

High school diploma

Job description

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.

The anticipated salary range for this position is $15.94 - $17.04 hourly.

The anticipated hourly range for this position is $16.00-17.00.

• The collections representative follows-up with insurance companies to resolve unpaid claims.
• Researches any overdue account balance that is fully or partially unpaid and follows up by mail and/or phone to insurance carriers or customers on delinquent payments.
• Reviews unpaid and underpaid claims.
• Coordinates collection activities for delinquent accounts by preparing information for external collection agencies or attorneys.
• Complies with the Fair Debt Collector Practices Act (FDCPA).
• Responds to customer inquiries regarding account status.
• Researches customer’s accounts thoroughly and documents appropriately.
• Ensures that all information regarding collection activity of account is entered accurately into the billing system.

High school diploma is required.

Certificates, Licenses, Registrations or Professional Designations

• Problem Solving/Analysis
• Personal Effectiveness/Credibility
• Computer Skills
• Basic skills in Word and Excel

Language Skills

• English (reading, writing, verbal).

Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.

Work is performed in an office setting with exposure to moderate noise.

Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request.

TRAVEL

Occasional travel as required.

The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual’s position.

PLEASE NOTE: This is a remote position which is US-based. Company systems and equipment are monitored for security and other purposes and removal of Company equipment outside of the United States is not permitted without prior authorization.

We’ve got you and your family covered with benefits that support your health, finances, and overall wellness.

Medical, dental, and vision care coverage

• Flexible Spending Accounts
• Basic life insurance
• Short-and long-term disability coverage
• Domestic partner benefits
• Mental, physical, and financial well-being programs

All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.