Cash Applications Manager

Vallen Distribution, Inc.; Belmont (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Life Insurance

Short/Long Disability

Flexible Spending Accounts (FSA)

Paid Time Off

Holidays

Employee Assistance Program

Tuition Reimbursement

Employee Referral Program

Safety shoe reimbursement

BenefitHub discounts

Advancement opportunities

Job summary

Vallen Distribution, Inc. is hiring a Manager - Cash Application to lead the cash application function, ensure timely and accurate postings, and drive unapplied cash reduction.

You will oversee a team, implement process improvements, and collaborate across Credit, Collections, Sales, Finance, and Operations to optimize cash flow. The role requires 7+ years in AR/Cash App, 5+ years of leadership including remote resources, and proficiency with automation platforms such as Billtrust or HighRadius.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• 7+ years of progressive Accounts Receivable or Cash Application experience.
• 5+ years of leadership experience, including remote or offshore resources.
• 3+ years using Cash Application automation platforms (Billtrust/HighRadius/GetPaid).
• Strong analytical and problem-solving skills.

Responsibilities

• Provide strategic leadership for a team of cash application associates.
• Own end-to-end cash application operations and ensure timely, accurate postings.
• Drive unapplied cash reduction through aging management and root-cause analysis.
• Develop executive reporting and analytics on cash trends and performance.
• Lead continuous improvement initiatives focused on automation and efficiency.
• Partner with Credit, Collections, Sales, Finance, Operations, and Banking to resolve issues.
• Build a culture of accountability, develop talent, and plan succession.
• Assess capacity and staffing to ensure scalable operations.

Skills

Leadership

Communication

Cash application

Automation tools

Excel

Education

Bachelor's degree in Accounting/Finance

Tools

Billtrust

HighRadius

GetPaid

Job description

Why Join Our Team?

At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen's success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.

• Medical, Dental, and Vision Insurance
• Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
• 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
• Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
• Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off (Vacation and Sick Days): 80-160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40-56 hours of sick time per year based on seniority and advanced upon hire.
• Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
• Employee Assistance Program
• Employee Resource Groups for networking and team building
• Tuition Reimbursement Program
• Employee Referral Program
• Safety shoe and safety glasses reimbursement (based on position)
• Employee discounts through BenefitHub
• Vallen complies with all minimum wage laws
• We accept applications on an ongoing basis

Why Join Our Team?

At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen's success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.

Benefits At Vallen

• Medical, Dental, and Vision Insurance
• Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
• 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
• Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
• Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off (Vacation and Sick Days): 80-160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40-56 hours of sick time per year based on seniority and advanced upon hire.
• Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
• Employee Assistance Program
• Employee Resource Groups for networking and team building
• Tuition Reimbursement Program
• Employee Referral Program
• Safety shoe and safety glasses reimbursement (based on position)
• Employee discounts through BenefitHub
• Advancement opportunities
• Vallen complies with all minimum wage laws
• We accept applications on an ongoing basis

Position Summary

The Manager - Cash Application is responsible for the leadership, performance, and continuous improvement of the Cash Application function. This position provides strategic and operational leadership to ensure timely and accurate cash application, reduction of unapplied cash, effective workload management, strong internal controls, and exceptional customer support. The role is accountable for developing a high-performing team through active engagement, coaching, performance management, and clear accountability while driving process improvements, reporting visibility, and cross-functional collaboration. The Manager serves as the primary owner of cash application operations and is responsible for delivering business results through effective leadership, data-driven decision making, and continuous operational improvement.

Essential Responsibilities:

• Provide strategic leadership for a team of cash application associates, ensuring alignment of priorities, workload distribution, performance expectations, and service delivery.
• Own end-to-end cash application operations, ensuring customer payments are applied accurately, timely, and in compliance with established controls and procedures.
• Drive unapplied cash reduction efforts through proactive monitoring, aging management, root cause analysis, and execution of targeted resolution plans.
• Develop and deliver executive reporting and operational analytics that provide visibility into cash trends, performance metrics, risks, and business opportunities.
• Lead continuous improvement initiatives focused on automation, process optimization, standardization, and operational efficiency across the cash application function.
• Partner cross-functionally with Credit, Collections, Sales, Finance, Operations, and Banking partners to resolve complex payment issues and improve cash flow performance.
• Build a culture of accountability and employee development through coaching, performance management, talent development, and succession planning.
• Assess departmental capacity, workload, and resource utilization to ensure appropriate staffing, balanced work assignments, and scalable operations.
• Serve as the primary escalation and decision-making authority for complex cash application matters, utilizing data-driven insights and root cause analysis to drive sustainable business solutions.
• Lead departmental change initiatives, including process transformations, system enhancements, organizational changes, and new business requirements.
• Participate in strategic planning discussions and contribute to initiatives that support the organization’s financial and operational objectives.
• Solicits feedback from both internal and external stakeholders to improve both service levels and commitments within the department.
• Perform other duties as assigned.

Job Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or equivalent combination of education and relevant experience.
• 7+ years of progressive Accounts Receivable or Cash Application experience, including responsibility for cash application, banking transactions, unapplied cash management, and payment reconciliation.
• 5+ years of leadership experience, with demonstrated success managing, coaching, and developing high-performing teams, including remote or offshore resources.
• 3+ years of progressive experience leveraging Cash Application automation platform (e.g., Billtrust, HighRadius, GetPaid, or equivalent), with a proven track record of driving efficiency, improving cash posting accuracy, and optimizing Accounts Receivable processes through technology-enabled solutions.
• Strong analytical and problem-solving skills, with the ability to perform root cause analysis, interpret complex data, identify trends, and develop actionable solutions.
• Demonstrated experience driving process improvements and operational efficiencies, including workflow optimization, automation initiatives, and implementation of internal controls.
• Proficiency in Microsoft Excel and reporting tools, with the ability to develop performance metrics, executive reporting, and business insights.
• Strong communication and stakeholder management skills, with the ability to influence outcomes, present findings to senior leadership, and collaborate effectively across Finance, Sales, Customer Service, Credit, and Operations.
• Knowledge of cash management, banking operations, lockbox processing, electronic payments, ERP systems, and accounting principles, with a strong focus on accuracy, compliance, and financial controls.

Work Environment & Physical Demands:

• This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.
• Long periods of time working on a computer and performing repetitive key-boarding activities; must be able to remain in a stationary position 50% of the time, much of the time viewing a computer screen.
• Long periods of time performing work over the phone.
• Frequently required to sit and/or stand.
• May be required to lift and/or move up to 10 pounds frequently and up to 25 pounds occasionally Occasional evening and weekend work may be required as job duties demand and may include little to no advanced notice
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• May be required to handle hazardous materials and wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.).

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Equal Opportunity Employer - Ethnically and Culturally Diverse/Females/Veterans/Disabled/Sexual Orientation/Gender Identity