Caseworker Cultural Mediator, Harborview Interpreter Services

UW Advancement Careers; Seattle (WA); On-site; USD 43,000 - 62,000; Full time

Job summary

Harborview Medical Center’s Interpreter Services is seeking a Caseworker Cultural Mediator, Amharic, to support patients with medical interpretation, navigation, and care coordination. This role blends language access with cultural mediation to help patients access healthcare and community resources.

The position requires at least high school graduation plus interpretation and case work experience in health or social services; Washington State DDS certification or Amharic qualification is also

Qualifications

• High school graduation or equivalent and one year interpretation experience in health or social services
• One year case work experience in health or social service setting
• Washington State DDS certification or qualification in Amharic

Responsibilities

• Provide accurate, ethical medical interpretation services across healthcare, social service, and community settings
• Assess language, cultural, social, and healthcare access needs; identify barriers
• Serve as cultural liaison to support communication and informed decision-making
• Assist patients navigating healthcare and community resources
• Coordinate care plans and referrals to address social determinants of health
• Educate patients on diagnoses, treatment plans, and available support services
• Document services and activities in accordance with requirements
• Participate in quality improvement, community outreach, and collaboration

Skills

Amharic interpretation

Cultural mediation

Job description

Job Description

Caseworker Cultural Mediator, Amharic.

• 40 hours/week
• Day Shift

Job Description

Harborview Medical Center’s Interpreter Services has an outstanding opportunity for a Caseworker Cultural Mediator, Amharic.

WORK SCHEDULE

• 40 hours/week
• Day Shift

POSITION HIGHLIGHTS

• Combine medical interpretation, patient navigation, care coordination, cultural mediation, health education, and advocacy to help patients access and effectively utilize healthcare and community resources
• Improve communication, health literacy, care outcomes, and equitable access to services.

Primary Job Responsibilities

• Provide accurate, ethical medical interpretation services in accordance with professional standards and interpreter code of ethics across healthcare, social service, and community settings
• Assess patient language, cultural, social, and healthcare access needs; identify barriers affecting care, treatment adherence, and health outcomes
• Serve as a cultural liaison between patients, families, and care teams to support communication, health literacy, informed decision-making, and culturally responsive care
• Assist patients in navigating healthcare and community resources, including medical, behavioral health, pharmacy, specialty care, financial assistance, housing, transportation, and insurance services
• Coordinate care plans and referrals with providers, nurses, social workers, community organizations, and external partners to address social determinants of health and improve continuity of care.
• Educate patients and families on diagnoses, treatment plans, medications, preventive care, and available support services using patient-centered approaches
• Document interpretation services, patient interactions, referrals, care coordination activities, and case management efforts in accordance with organizational and regulatory requirements
• Participate in quality improvement initiatives, community outreach, interdisciplinary collaboration, professional development activities

Requirements

• High school graduation or equivalent AND one year interpretation experience and one year case work experience in a health or social service setting
• AND Washington State Department of Social and Health Services certification or qualification in Amharic.
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

About Harborview Medical Center

As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.

Challenge. Collaboration. Compassion.

Compensation, Benefits And Position Details

Pay Range Minimum

$31.55 hourly

Pay Range Maximum

$45.14 hourly

Benefits

Other Compensation

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent)

100.00%

Union/Bargaining Unit

SEIU Local 925 Healthcare Prof/Lab Tech

About Uw Medicine – Where Your Impact Goes Further

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.