Caseworker 2 - 1707

Central-Counties-Center-For-Mental; Temple (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

Generous paid time off

Holidays (9+ days)

Job summary

Central Counties Services in Temple, Texas, is seeking a motivated case management professional to maintain long-term contact with individuals, families, and service providers for medical, social, and educational needs. You will develop and implement recovery plans, coordinate with providers, and deliver related services in line with TRR and TAC guidelines.

The role requires disability-sensitive, trauma-informed practice, and strong documentation skills.

Qualifications

• Bachelor's degree in social sciences or related field.
• Experience in case management or related field.
• Knowledge of trauma-informed care practices preferred.
• Valid driver’s license and reliable transportation.

Responsibilities

• Identify service gaps and coordinate with providers to address barriers.
• Develop and implement service and recovery plans for clients.
• Maintain and document case records per state and agency guidelines.
• Provide psychosocial rehabilitation training and related services as needed.
• Ensure confidentiality and timely documentation of records.

Skills

Trauma-informed care

Case management

Communication

Interpersonal skills

Education

B.A./B.S. in Social Sciences

Tools

Microsoft Word

Microsoft Excel

Job description

Minimum Starting Hourly Rate: $22.33/hrMaximum Starting Hourly Rate - Dependent on QualificationsBenefitsHealthDentalVisionLife InsuranceGenerous Paid Time Off - 9.23 hrs per pay period10 Observed Company Paid Holidays8 Hours Annual Volunteer Time OffRetirement Plan w/6% Employer ContributionEmployee Assistance ProgramGENERAL DESCRIPTIONProvides moderately complex (journey-level) case management work. Work involves developing and maintaining long-term contact with individuals, families, and service providers for medical, social, educational, and related service needs. Participates in quarterly refresher training and time studies for Medicaid Administrative Claiming (MAC). Works under general supervision with moderate latitude for the use of initiative and independent judgment.ESSENTIAL DUTIES AND RESPONSIBILITIESIdentifies problem areas, service gaps, and areas that are barriers to services for individuals.Interviews individuals or authorized representatives to gather information to assess service needs.Develops and implements service/treatment plans to meet individual’s recovery needs.Coordinates service provider activities.Provides ongoing Case Management and serves as a liaison between individuals, families, and service providers.Provides Psychosocial Rehabilitation Training, Skills Training, Medication Training and Support, Crisis Intervention Services, Supported Housing and Supported Employment and other related services to individuals, families, and others as appropriate using evidenced-based practice IMR Model.Interviews individuals, their families, and other interested individuals to obtain social and developmental histories of clients to determine appropriateness of agency services according to Texas Resiliency and Recovery (TRR) and Texas Administrative Codes (TAC).Meets all minimum service requirements according to Center requirements, Texas Resiliency and Recovery and Texas Administrative Codes.Must stay in compliant with all required training.Documents case records according to Center requirements, Texas Resiliency and Recovery and Texas Administrative Codes.Document case records, assessments, person centered recovery plans and progress notes according to Center requirements and Texas Administrative Codes. Employees will maintain complete and accurate consumer medical records and keep all such information confidential.Participates in quarterly training and time studies for Medicaid Administrative Claiming (MAC).Work behavior must be compatible with Center value statement.Embraces the Recovery Model.Maintains Productivity requirement of 85%, Meets contract outcome requirements. Documentation completed within 2 business days.Works hand in hand with Team.Participation in all Medicaid Audits.Develops, maintains, and uses community referrals, relationships/resources.Performs related work as assigned.Demonstrate high ethical standards, trustworthiness, and personal integrity.Regular attendance, dependability, and promptness are required for the 8-5 work day or agreed upon hours 100% of the time, to ensure consistency and completeness of program’s processes.Professional Development - Successfully complete training required to maintain skill competency and cross training to ensure consistency across program procedures. Complete continuing education as required by professional standards and the Center.Frequent daily driving within the catchment area is required to meet clients where they are.Staff member is expected to maintain their mental and emotional well-being as part of their role. An employee is “mentally fit” when their mental state allows them to perform the essential job duties of their job safely and effectively, which includes being able to concentrate, make decisions, manage stress and maintain focus.GENERAL QUALIFICATIONSExperience/Education/Licensing/CertificationExperience in a field relating to the agency program.Graduation from an accredited four-year college or university with a major course work in the Social Science fields.Experience and education may not be substituted for one another.Knowledge/Skills/AbilitiesCentral Counties Services incorporates principles of trauma-informed care, which includes cultural sensitivity, in all areas of service delivery. All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position.Knowledge of community resources; of case management principles, objectives, standards, and methods; and of program policies and procedures.Ability to assess client needs, to coordinate client services, and to work well with others.Knowledge of mental illness and emotional components of physical illness; of rehabilitation and psychotherapeutic methods; of casework principles; of community resources; and of the principles, methods, techniques and practices of clinical work.Ability to proficiently utilize computer programs, e.g., Microsoft Word and Excel.Ability to see, hear and talk effectively within job requirements.Ability to stand, sit and walk for extended periods.Ability to effectively handle potentially aggressive behavior in a positive manner.Relationship SkillsAbility to communicate effectively, both verbally and in writing.Work behavior must be compatible with Center value statement and Policies and Procedures Manual contributing to an environment of problem solving, building trust, conflict resolution, and customer service.Ability to perform tasks effectively and efficiently.Ability to plan and schedule work and implement directives without constant supervision.Ability to present a professional appearance and conduct when representing the Center.Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a strong spirit of teamwork.Ability to establish and maintain effective working relationships with staff, other agencies and the general public using tact, courtesy and good judgment.Additional RequirementsMust have and maintain a valid drivers’ license with an acceptable driving record.Regular attendance and reliability is critical to business operations.EQUAL OPPORTUNITY EMPLOYERCentral Counties Services is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law.