Caseload & Service Delivery Specialist

VOLUNTEERS OF AMERICA SOUTH CENTRAL LOUISIANA; Arbolada Addition (LA); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Health, Dental, and Vision Insurance

403-B Pension Plan

Paid holidays

Vacation and Sick leave

Résumé du poste

Volunteers of America South Central Louisiana, Lafayette, LA, is seeking a full-time Monitoring Service Specialist to oversee caseload delivery and ensure timely intake and initial assessment of services.

The role emphasizes compliance with OAAS policies, creating and tracking service plans, coordinating community resources, and maintaining documentation and logs while supporting program participants and meeting mandatory trainings.

Qualifications

• Bachelor’s degree in Human Service Field is required.
• Must become certified in IHC and Plan of Care within first three months.
• Must maintain valid driver’s license and vehicle insurance.
• Excellent writing and computer skills required.

Responsabilités

• Review referrals and assess program eligibility.
• Complete intake and initial assessment of services timely.
• Develop and monitor service plans in accordance with regulatory guidelines.
• Submit service logs and billing documentation according to procedure.
• Maintain contact with program participants in accordance with regulatory guidelines.
• Attend all OAAS Mandatory meetings and trainings.

Connaissances

Writing skills

Computer skills

Effective communication

Analytical skills

Formation

Bachelor's degree in Human Services

Description du poste

Volunteers of America South Central Louisiana, Lafayette, LA, is seeking a full-time Monitoring Service Specialist to oversee caseload delivery and ensure timely intake and initial assessment of services.

The role emphasizes compliance with OAAS policies, creating and tracking service plans, coordinating community resources, and maintaining documentation and logs while supporting program participants and meeting mandatory trainings.