Case Worker II, Drop in Coordinator - Pediatrics Adolescent Medicine

Washington University in St. Louis; Missouri; On-site; USD 55,000 - 82,000; Full time

Benefits offered by this job

Health insurance

Metro U-Pass transit

Tuition assistance

Paid vacation

Caregiver leave

Job summary

Washington University in St. Louis is seeking a Youth Drop-In Center Coordinator in Saint Louis, MO to plan, implement, and evaluate daily youth drop-in programs.

The role focuses on youth experiencing housing instability, providing trauma-informed behavioral health support, life skills education, and connection to community resources. The position includes case management, documentation, and collaboration with the SPOT Programs team to deliver grant-related outcomes and community partnerships.

Qualifications

• Master’s degree or combination of education and/or experience may substitute for minimum education.
• Basic Life Support certification must be obtained within one month of hire date.
• Basic Life Support - certifications may be required depending on role and program guidelines.

Responsibilities

• Conducts comprehensive assessments to develop plans of care.
• Coordinates service referrals and monitors plan implementation.
• Refers clients to public benefits programs as eligible and documents contacts.
• Provides trauma-informed behavioral health support and life skills education.
• Maintains knowledge of resources and links youth to services.

Skills

Case Management

Trauma Informed Care

HIPAA Compliance

Youth at Risk

Community Resources

Oral Communications

Patient Care

Education

Master’s degree - Counseling

Master’s degree - Psychology

Master’s degree - Social Work

Job description

Location SAINT LOUIS, MO 63108 Scheduled Hours 40 Position Summary The Youth Drop-In Center Coordinator is responsible for planning, implementing, and evaluating daily drop-in programming and support services for youth, with particular emphasis on youth experiencing housing instability. This position provides trauma-informed, strengths-based behavioral health support, facilitates life skills education, and helps create a safe, welcoming environment that promotes youth engagement, stability, and connection to community resources. This position will also provide case management services, including having a knowledge of resources, linking youth to services, and documentation. The drop-in coordinator will work under supervision of the Director of SPOT Programs and lead a dynamic partnership with youth, staff and the community to support program planning. Additionally, this position will coordinate and participate in grant deliverables for a trauma focused care grant.

Job Description

Primary Duties & Responsibilities: Conducts a comprehensive sensitive assessment with the client and family/support network as appropriate, in order to develop a plan of care to meet identified needs. Arranges and coordinates service referrals for the client/family as needed; provides ongoing monitoring of the activities implemented to carry out the plan of care. Refers clients/families to public benefits programs as eligible. Provides regular contact with enrolled clients and documents all contacts and service coordination activities in client records as required by program guidelines. Educates clients/families about the basic medical and psychosocial aspects of disease in order to optimize adherence to care. Provides proactive follow up, tracking symptoms and treatment responses. Adheres to all applicable state laws and the department’s rules and regulations regarding programs. Stays abreast of new resources, programs and developments. Participates in continuous training and education, including attendance at staff meeting and community meetings as assigned.

Working Conditions

• Job Location/Working Conditions
• Normal office environment
• Patient care setting
• Physical Effort Typically sitting at desk or table
• Repetitive wrist, hand or finger movement
• Occasional lifting (25 lbs or less)
• Equipment Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

• Education: Master’s degree or combination of education and/or experience may substitute for minimum education.
• Certifications/Professional Licenses: The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.
• Basic Life Support - American Heart Association, Basic Life Support - American Red Cross
• Work Experience: No specific work experience is required for this position.
• Skills: Not Applicable
• Driver's License: A driver's license is not required for this position.
• Basic Life Support certification must be obtained within one month of hire date
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Preferred Qualifications

• Education: Master's degree - Counseling, Master's degree - Psychology, Master's degree - Social Work
• Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting.
• Work Experience: No additional work experience unless stated elsewhere in the job posting.
• Skills: Case Management, Clinical Evaluations, Community Resources, Computer Literacy, Effective Written Communication, Family Support, Foster Care, HIPAA Compliance, Homeless Services, LGBTQ Issues, Oral Communications, Patient Care, Patient Education, Prevention Programs, Referral Coordination, Team Collaboration, Team Communication, Trauma Informed Care, Youth at Risk

Salary Range

$54,600.00 - $81,900.00 / Annually The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment opportunity policy for individuals with disabilities and protected veterans, in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA), as amended.

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Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care. WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems. We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world.

Useful Links Who We Are Human Resources Benefits Living in St. Louis Frequently Asked Questions Accommodation If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.