Case Worker I (9301)

The Salvation Army; Richmond (VA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Retirement Savings Plan

Supplemental Insurance

Voluntary Life Insurance

Job summary

The Salvation Army in Richmond, VA is seeking a full-time Case Manager to provide comprehensive, structured services to shelter residents. You will develop individualized program plans, assess progress, and connect residents with community resources to address root causes of homelessness.

Role requires an Associate degree in social work or related field and at least one year of direct case management experience; HCIS experience is a plus.

Qualifications

• Associate degree in social work, human services, or related field from an accredited college or university; AND
• One year experience providing direct case management social services including needs assessment and action planning; OR
• Any equivalent combination of training and experience.

Responsibilities

• Conduct resident intake and initial needs assessment; provide linens, toiletries, and hygiene products as needed.
• Meet individually with residents to discuss progress and document records accurately.
• Prepare and maintain case records; enter information into HCIS.
• Refer residents to counseling resources and coordinate with external case management professionals.

Skills

Case management

Client assessment

Documentation

Education

Associate degree in social work or related field

Tools

HCIS

Job description

Job Details: Job Location: PMC-Central Virginia Area Command - Richmond, VA 23220, Position Type: Full Time Regular, Education Level: Associate Degree, Salary Range: $20.00 - $22.00 Hourly, Travel Percentage: None, Job Shift: Day, Job Category: Case Management, Schedule/Hours: M - F 8:00 a.m. - 4:30 p.m. (40 hours per week)

This position is responsible for

Provides comprehensive, structured, case management services for emergency shelter residents. Learns and adapts to the uniqueness of a resident's history to determine the most effective relationship approach. Develops comprehensive program plan/goals and evaluates residents' progress through one-on-one sessions and diagnostic tools. Advocates for community resources and services that will enable residents to resolve or ameliorate the underlying causes of their homelessness.

Key responsibilities:

• Conducts resident intake and an initial needs assessment at the time of entry to the shelter. Provides linens, toiletries, and hygiene products; replenished as needed throughout residents' stay.
• Meets individually with residents to discuss and evaluate their progress, feelings, impressions, changes, and personal growth/development; prepares accurate and up-to-date records documenting the same.
• Prepares and maintains case records and logs; ensures the accuracy and completeness of the same; enters pertinent information into the Homeward Community Information System (HCIS).
• Refers residents to additional counseling resources if needed. Maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.

What we are looking for in you:

• Associate degree in social work, human services, or related field from an accredited college or university; AND
• One year experience providing direct case management social services including accessing residents' needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources; OR
• Any equivalent combination of training and experience providing the required knowledge, skills, and abilities.

Physical Requirements and Working Conditions:

Work is performed in a shelter facility where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Ability to meet attendance requirements. Ability to read, write, and communicate the English language.

Ability to communicate clearly and effectively both orally and in writing.

Ability to work on multiple cases effectively and efficiently without becoming frustrated or disorganized.

Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.)

Duties are usually performed seated.

Sitting may be relieved by brief or occasional periods of standing or walking.

Employee Benefits:

• Paid Time Off
• Retirement Savings Plan Available
• Supplemental Insurance Available
• Voluntary Life Insurance and more!

What We Are Looking for in You::

• Associate degree in social work, human services, or related field from an accredited college or university; AND
• One year experience providing direct case management social services including accessing residents' needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources; OR
• Any equivalent combination of training and experience providing the required knowledge, skills, and abilities.

Equal Opportunity Employer: Veterans | Disabled