Case Worker (7355)

SALVATION ARMY; Memphis (TN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

PTO benefits

Medical Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Group Term Life Insurance

Aflac Supplemental Insurance

Flexible Spending Account

Pension/Retirement

Job summary

The Salvation Army in Memphis, TN is seeking a Full Time Case Management position within a short-term life management program. The role monitors a caseload, develops program plans, and advocates for clients to access necessary services to cope with their environment.

Qualifications include an Associate Degree and 2 years of related experience or equivalent training. The position requires a valid state driver license and a focus on service delivery in a shelter environment.

Qualifications

• Two years of college coursework in Social Work, Behavioral Science, or a related field are preferred.
• Two years experience in a social or public service environment with experience assisting the public, or an equivalent combination of training and experience.

Responsibilities

• Interviews applicants to determine eligibility for program enrollment based on guidelines; conduct needs assessment and establish program goals.
• Develop intake and case plans for clients; assist with paperwork including goals and budget forms; complete social history weekly.
• Outsource clients to additional counseling resources; coordinate with external case management professionals to meet holistic needs.
• Prepare and maintain case records; ensure accuracy and HMIS data entry.

Skills

Interviewing

Needs assessment

Advocacy

Education

Associate Degree

Tools

HMIS

Job description

Job Details

Job Location: KT-Memphis Area Command - Memphis, TN 38105

Position Type: Full Time Regular

Education Level: Associate Degree

Salary Range: $17.00

Travel Percentage: Minimal

Job Shift: Any

Job Category: Case Management

Schedule/Hours: Monday - Friday 8:30 a.m. – 4:30 p.m. with 45-minute unpaid break (36.25 hours per week)

This position is responsible for:

Monitors assigned caseload of clients participating in a short-term life management program; establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment.

Key Responsibilities

• Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtain pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program.
• Develops intake and case plans for client; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate; completes social history on new clients each week.
• Outsources clients to additional counseling resources if needed; maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
• Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS).
• Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
• Assists clients in locating/securing affordable housing; conducts home visitations when appropriate; ensures that client's living quarters are properly furnished and maintained; contacts appropriate person to facilitate needed repairs; conducts routine inspections of living quarters and grounds.

Physical Requirements and Working Conditions

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language effectively.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to think clearly and quickly in order to maintain control of client caseload.
• Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
• Work is performed in a shelter environment where there may be exposure to physical health risks and unsanitary conditions. Work involves driving a vehicle to off-site meetings and home visits where there may be physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like.

Employee Benefits

• PTO benefits
• Medical Insurance, Prescription, Dental, Vision, Hearing
• Short-Term Disability Insurance
• Group Voluntary Long-Term Disability Insurance
• Group Voluntary Term Life Insurance
• Aflac Supplemental Insurance
• Flexible Spending Account
• Pension/Retirement

WHAT WE ARE LOOKING FOR IN YOU

• Two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field, AND
• two years experience working in a social or public service environment with experience assisting the public, OR
• any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Valid State Driver License

Equal Opportunity Employer: Veterans | Disabled