Case Worker 2

University of Miami; Miami (FL); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Tuition remission

Job summary

The University of Miami/UHealth Department of Pediatrics is seeking a full-time Case Worker 2 in Miami, FL to provide maternal child health services through Healthy Start/CIR CONNECT programs and related projects.

Responsibilities include home visits, record keeping, coordinating care, training family networks, and collaborating with service agencies to ensure quality, timely services for pregnant women and infants.

Qualifications

• Bachelor’s degree required
• Minimum 3 years of relevant experience
• Bilingual, Creole or Spanish preferred
• Learning agility to adapt to procedures and priorities
• Strong communication and teamwork skills

Responsibilities

• Conduct situational analyses and provide technical assistance as needed
• Collaborate with agencies and leadership to deliver services
• Develop and provide training to family support networks on quality care
• Maintain records to ensure compliance with guidelines
• Coordinate with funding sources to ensure resources
• Keep up-to-date with services and regulatory changes
• Attend meetings and trainings to enhance patient outcomes
• Adhere to policies and safeguard university assets
• Provide case management and care coordination to participants

Skills

Communication

Teamwork

Learning Agility

Technical Proficiency

Bilingual Spanish/Creole

Education

Bachelor’s degree

Tools

Office software

Job description

Position Overview

The University of Miami/UHealth Department of Pediatrics has an exciting opportunity for a full time Case Worker 2 to work in Miami, FL. This direct service position is responsible for providing maternal child health services to clients (pregnant women and infants) participating in the Healthy Start/CIR CONNECT Programs and related special projects. Duties also include quality assurance and quality improvement activities related to service delivery. Must be willing to conduct home visits with personal vehicles to provide services to clients and interact with other community providers. Position is salaried and requires working evenings and weekends as needed to ensure that job duties are met.

Core Responsibilities

• Conducts situational analysis, which may be at home and/or office visits, mentors, and provides technical assistance as needed.
• Collaborates with the service agencies and program leadership to provide and administer services appropriately.
• Develops and provides training to family support networks and/or care providers on various topics related to quality early care and education.
• Maintains and reviews records and files to ensure compliance with project guidelines.
• Collaborates with all funding sources to ensure the availability of adequate resources.
• Maintains current knowledge of services available and changes applicable rules and regulations.
• Attends meetings and training, which may include the Early Learning Coalition, United Way, and the Quality Counts Career Center to enhance developmental potential.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

• Provide maternal child health services that may include: making initial contacts/phone calls, recruitment, and referral of eligible participants; conducting client assessments; developing individualized care plans to address service needs and risk factors; and providing comprehensive care coordination and wraparound services including parenting education, breastfeeding support, tobacco cessation, inter-conception care education, childbirth education, and psychosocial referral services as needed.
• Assess client needs for housing and vocational training and make referrals as needed; establish partnerships with local housing providers and employers to further facilitate referrals.
• For high-risk clients with substance use or substance exposure risk-factors, develop a plan of care to address risks, assess motivation to engage in treatment, and make treatment referrals.
• Work in conjunction with supervisor and multidisciplinary service team to ensure implementation of coordinated services as related to program participant needs.
• Provide case management/care coordination referrals to participants when appropriate for the range of maternal child health psychosocial and behavioral health needs.
• Perform quality assurance tasks, service-related administrative duties and data tasks related to the preparation of programmatic documentation and agency reports and compliance with program performance measures.
• Performs targeted chart reviews in conjunction with administrative staff.
• Conduct programmatic educational outreach activities in community settings and facilitate collaborative relationships with community partners.
• Complete all required client-related service and programmatic written and electronic documentation in compliance with programmatic requirements.
• Attend all required training and staff meetings and strictly adhere to program protocols.
• Other organizational/support duties as assigned.

Core Qualifications

• Bachelor’s degree in relevant field required
• Minimum 3 years of relevant experience required
• Bilingual, Creole or Spanish preferred
• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
• Teamwork: Ability to work collaboratively with others and contribute to a team environment.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

Benefits & Salary

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Equal Opportunity

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status

Job Status: Full time Employee Type: Staff

About the University

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.

The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation’s premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.