Case Worker

metcouncil; New York (NY); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Major medical

Dental

Vision

Life insurance

Pre-tax commuter benefits

FSA

403(b) with employer contribution

Vacation

Sick leave

Holidays

Job summary

Met Council in New York is seeking a Caseworker to help residents secure services, maintain independent living, and navigate housing programs. You will conduct tenant interviews, assess needs, provide referrals, and ensure compliance with regulations.

This full-time role supports 40 hours per week, offers competitive benefits, and requires a BS or Associate degree with at least two years’ experience in supportive housing and service delivery.

Qualifications

• Associate degree or BS preferred.
• Minimum 2 years’ experience in providing services to former alcoholics and drug addicts.
• Knowledge of Supportive Housing is required.

Responsibilities

• Complete intake assessments for all new tenants and ensure all required documentation is accurately completed.
• Assess and evaluate tenant needs according to Housing Resources Administration (HRA) requirements and program guidelines.
• Provide information, referrals, and linkages to appropriate community resources and self-help agencies.
• Facilitate weekly workshops and group activities to promote tenant independence and self-sufficiency.
• Advocate on behalf of tenants and provide crisis intervention as needed.
• Complete monthly and quarterly progress notes, case documentation, and program reports.
• Participate in individual tenant meetings, conferences, and supervisory sessions.
• Encourage tenant engagement and community integration with activities and events.

Skills

Strong communication

Interpersonal skills

Documentation

Organizing

Flexibility

Education

Associate degree

BS degree preferred

Job description

FLSA: Non-Exempt/Overtime Eligible

Benefits: Eligible

Hours Per Week: 40/Full-time

Met Council is America’s largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity, and respect. Our programs are staffed by experts who help over 350,000 clients each year and advocate on behalf of all needy New Yorkers. Our services include 100% affordable housing at 21 locations, family violence program, Holocaust survivor assistance, geriatric social work, crisis intervention and the largest free kosher food distribution program in the world. Our network of 120 food pantries, affordable housing sites, and JCCs provide services directly in neighborhoods across New York City.

Position Summary:

The Caseworker ensures that tenants receive the appropriate level of support, resources, and social services necessary to maintain independent living and overall well-being. The Caseworker conducts tenant interviews, assesses individual needs, and connects residents with appropriate community resources and service providers. The caseworker candidate is responsible for helping tenants navigate maintaining a safe and sanitary living environment while promoting stability and self-sufficiency. The Caseworker also ensures compliance with all applicable city, state, and supportive housing program regulations, policies, and guidelines.

Duties and Responsibilities

• Complete intake assessments for all new tenants and ensure all required documentation is accurately completed.
• Assess and evaluate tenant needs in accordance with Housing Resources Administration (HRA) requirements and program guidelines.
• Provide information, referrals, and linkages to appropriate community resources and self-help agencies, including detoxification facilities, substance abuse treatment programs, relapse prevention and recovery services, medical providers, Social Security offices, and HRA services.
• Facilitate weekly workshops and group activities designed to promote tenant independence, self-sufficiency, personal growth, and self-esteem.
• Advocate on behalf of tenants and provide crisis intervention services as needed to address immediate concerns and support stability.
• Complete all required monthly and quarterly progress notes, case documentation, and program reports in a timely and accurate manner.
• Participate in individual tenant meetings, conferences, interdisciplinary team meetings, and formal supervisory sessions as required.
• Encourage tenant engagement and community integration by linking residents to recreational, social, educational, and wellness activities, walks , community events, and other resources that promote quality of life.

Competencies:

• Strong communication skills
• Ability to effectively communication with people at all levels and from various backgrounds
• Documenting/Recording Information
• Organizing/Planning and prioritizing work
• Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm

Skill and Education Required

• Associate are BS degree preferred
• Minimum 2 year’s experience in providing services to former alcoholics and drug addicts
• Must have knowledge of Supportive Housing

Physical Demands:

1. Required Constantly: Walking, sitting, grasping, bending, stooping, squatting, computer input, finger dexterity and coordination of hand, eye and foot.
2. Required Frequently: Standing and climbing stairs; carrying laptop & files (approx. 8-10 lbs)
3. Required Occasionally: Reaching above the shoulder, and lifting 5-25 pounds, pushing and pulling

Compensation: $24-$26 per hour

Benefits: Major medical, dental, vision and life insurance; pre-tax commuter benefits; FSA; 403(b) with employer contribution; plus generous vacation, sick leave and holidays.