Case Processing Specialist - Charlotte, NC

CoreCivic; Charlotte (NC); On-site; USD 66,000 - 90,000; Full time

Job summary

CoreCivic in Charlotte, NC is seeking a Case Processing Specialist to provide case processing and administrative support to ICE, handling records management and document preparation. You will enter data into ICE systems, coordinate with agencies, assemble court materials, and assist with docketing, hearings, and removal logistics.

Candidates should have a Bachelor's degree in Criminal Justice or related field and at least one year in criminal justice, with strong MS Office skills and attention

Qualifications

• Bachelor's degree in Criminal Justice, Social or Behavioral Science, or related field.
• One year of experience in criminal justice, corrections, or a related field.
• Experience and/or training in reviewing law enforcement documentation preferred.
• Strong verbal and written communication skills, organizational skills and attention to detail are required.
• Proficiency in Microsoft Office applications.

Responsibilities

• Provide case processing and administrative support for ICE, including records management and document preparation.
• Enter case data into ICE systems, ensure accuracy and data integrity.
• Retrieve and organize court records and supporting materials for ICE review.
• Assist ICE legal in obtaining criminal history checks and documentation.
• Prepare and manage case files; support docketing and notifications to ICE.
• Coordinate with EOIR and USCIS for hearings and adjudications.
• Review paperwork for Stay of Deportation/OSUP or bond applications for completeness.
• Coordinate with ICE on interviews, hearings, removals, and updates.
• Maintain case status records and generate reports.
• Track release conditions and report violations to ICE liaison.
• Organize removal documents and coordinate scheduling and travel documents.
• Verify detainees have necessary paperwork, medications, and valuables before transfer.
• Perform routine duties ensuring safety and welfare checks.
• Domestic travel may be required.

Skills

Verbal communication

Written communication

Organizational skills

Attention to detail

Microsoft Office

Education

Bachelor's degree in Criminal Justice, Social or Behavioral Science, or related field

Tools

Microsoft Office

Job description

$37.45 per hour

At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. CoreCivic is currently seeking a Case Processing Specialist. Come join a team that is dedicated to making an impact for the people and communities we serve.

The Case Processing Specialist provides case processing and administrative support to Immigration and Customs Enforcement's (ICE) mission under the direction of ICE field office personnel. Processes immigration cases and completes associated activities, including immigration records management and document preparation. Maintains and updates electronic and paper-based case files, ensuring compliance with federal privacy laws, federal data security requirements and partner policies.

Essential Functions

• Provides case processing and administrative support to Immigration and Customs Enforcement's (ICE) mission. Processes immigration cases including immigration records management and document preparation. Maintains alien records in accordance with DHS policies and federal data security requirements.
• Enters case data into ICE systems, ensuring accuracy and compliance with agency protocols and data integrity requirements. Coordinates with ICE to address data quality and integrity issues.
• Retrieves, compiles, and organizes county, state, and federal court records, conviction documents, and supporting case materials from multiple databases and other governments sources in preparation for ICE review and/or hearing.
• Assists ICE legal representatives in obtaining criminal history checks and other supporting documentation as needed prior to court.
• Prepares, reviews, and manages case files, ensuring accuracy and completeness in all documentation. Provides logistical and administrative support to alleviate administrative burdens from law enforcement officers. Ensures all administrative applications are reviewed, A-files are updated, where applicable, and docket officers notified and referred to ICE for appropriate law enforcement action.
• Assists with docket coordination with Executive Office of Immigration Review (EOIR) and US Citizenship and Immigration Services (USCIS). Coordinates with ICE Officers to facilitate hearing schedules, and adjudications; ensuring all documentation has been filed and/or submitted.
• Reviews appropriate paperwork for filing an Application for Stay of Deportation/Removal, Order of Supervision (OSUP) or Own Recognizance (OR) reporting, Bond applications or other documentation for completeness and accuracy.
• Coordinates with ICE officers to facilitate interviews, hearings, removals, and case updates.
• Maintains up-to-date case status records, court scheduling details, and case tracking logs. Generates case status reports and monitoring dashboards.
• Tracks compliance with release conditions and reports violations as applicable to designated ICE liaison.
• Organizes and prepares removal documents and coordinates with ICE personnel for scheduling removal and staging flights. Ensures aliens scheduled for removal have necessary documentation in A-files per ICE instructions. Verifies all documents are completed and inventory prepared and ready on time and day of departure. Ensures case is closed in ICE data systems and file is transferred for storage.
• Verifies detainees have necessary legal paperwork, appropriate quantity of medications per medical standards, property and valuables before transfer or removal, including retrieving and verifying travel documents.
• Performs routine duties in accordance with established policies, regulations and procedures to maintain order and provide for the security, care and direct supervision of detainees in the holding areas, during transport and all established locations. Maintains visual observation and conduct regular welfare checks.
• Domestic U. S. travel may be required.

Qualifications

• Graduate from an accredited college or university with a Bachelor's degree in Criminal Justice, Social or Behavioral Science, or a related field is required.
• One year of experience in criminal justice, corrections, or a related field is required. Additional experience in a criminal justice field or case management services may be substituted for the educational requirement on a year-for-year basis.
• Experience and/or training in reviewing law enforcement documentation such as detention files, custodial records, immigrations case files or previous experience conducting interviews for immigration or detention is preferred.
• Strong verbal and written communication skills, organizational skills and attention to detail is required.
• Bilingual skills, with the ability to communicate verbally and/or in writing preferred.
• Proficiency in Microsoft Office applications is required.

CoreCivic is a Drug-Free Workplace & EOE including Disability/Veteran.