Case Processing Specialist - Cary, NC

CoreCivic; Cary (NC); On-site; USD 36,000 - 51,000; Full time

Job summary

CoreCivic is seeking a Case Processing Specialist to support ICE operations. You will handle case processing, records management, and document preparation under ICE field office supervision.

Responsibilities include entering data into ICE systems, organizing court records, coordinating with EOIR/USCIS, and ensuring compliance with privacy laws and DHS policies. The role requires a Bachelor's degree in a related field and at least one year in criminal justice or a related area; bilingual skills

Qualifications

• Bachelor's degree required in Criminal Justice, Social or Behavioral Science, or related field.
• One year of experience in criminal justice, corrections, or related field required; substitution allowed.
• Experience reviewing law enforcement documentation and conducting interviews preferred.
• Strong verbal and written communication skills and attention to detail required.
• Proficiency with Microsoft Office applications.

Responsibilities

• Provides case processing and administrative support to ICE's mission. Processes immigration cases, records management, and document preparation.
• Enters case data into ICE systems with accuracy and compliance with agency protocols.
• Retrieves, compiles, and organizes court records and supporting materials for ICE review.
• Assists ICE legal representatives in obtaining criminal history checks and other docs.
• Prepares and manages case files; updates A-files and notifies docket officers.
• Coordinates with EOIR/USCIS and ICE officers to schedule hearings and adoptions.
• Reviews paperwork for filing Stay/OSUP/OR, bond apps, and related docs for completeness.
• Maintains case status records, scheduling details, and dashboards.
• Tracks release conditions and reports violations to ICE liaison.
• Organizes removal documents and coordinates with ICE for removals and scheduling.
• Verifies travel documents and medications for detainees before transfer or removal.

Skills

Verbal and written communication

Bilingual skills

Microsoft Office proficiency

Education

Bachelor's degree in Criminal Justice, Social or Behavioral Science, or a related field

Tools

Microsoft Office

Job description

$31.53 per hour

At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. CoreCivic is currently seeking a Case Processing Specialist. Come join a team that is dedicated to making an impact for the people and communities we serve.

The Case Processing Specialist provides case processing and administrative support to Immigration and Customs Enforcement's (ICE) mission under the direction of ICE field office personnel. Processes immigration cases and completes associated activities, including immigration records management and document preparation. Maintains and updates electronic and paper-based case files, ensuring compliance with federal privacy laws, federal data security requirements and partner policies.

Essential Functions

The incumbent should be able to perform the following functions at a pace and level of performance consistent with the job performance requirements.

• Provides case processing and administrative support to Immigration and Customs Enforcement's (ICE) mission. Processes immigration cases including immigration records management and document preparation. Maintains alien records in accordance with DHS policies and federal data security requirements.
• Enters case data into ICE systems, ensuring accuracy and compliance with agency protocols and data integrity requirements. Coordinates with ICE to address data quality and integrity issues.
• Retrieves, compiles, and organizes county, state, and federal court records, conviction documents, and supporting case materials from multiple databases and other governments sources in preparation for ICE review and/or hearing.
• Assists ICE legal representatives in obtaining criminal history checks and other supporting documentation as needed prior to court.
• Prepares, reviews, and manages case files, ensuring accuracy and completeness in all documentation. Provides logistical and administrative support to alleviate administrative burdens from law enforcement officers. Ensures all administrative applications are reviewed, A-files are updated, where applicable, and docket officers notified and referred to ICE for appropriate law enforcement action.
• Assists with docket coordination with Executive Office of Immigration Review (EOIR) and US Citizenship and Immigration Services (USCIS). Coordinates with ICE Officers to facilitate hearing schedules, and adjudications; ensuring all documentation has been filed and/or submitted.
• Reviews appropriate paperwork for filing an Application for Stay of Deportation/Removal, Order of Supervision (OSUP) or Own Recognizance (OR) reporting, Bond applications or other documentation for completeness and accuracy.
• Coordinates with ICE officers to facilitate interviews, hearings, removals, and case updates.
• Maintains up-to-date case status records, court scheduling details, and case tracking logs. Generates case status reports and monitoring dashboards.
• Tracks compliance with release conditions and reports violations as applicable to designated ICE liaison.
• Organizes and prepares removal documents and coordinates with ICE personnel for scheduling removal and staging flights. Ensures aliens scheduled for removal have necessary documentation in A-files per ICE instructions. Verifies all documents are completed and inventory prepared and ready on time and day of departure. Ensures case is closed in ICE data systems and file is transferred for storage.
• Verifies detainees have necessary legal paperwork, appropriate quantity of medications per medical standards, property and valuables before transfer or removal, including retrieving and verifying travel documents.
• Performs routine duties in accordance with established policies, regulations and procedures to maintain order and provide for the security, care and direct supervision of detainees in the holding areas, during transport and all established locations. Maintains visual observation and conduct regular welfare checks.
• Domestic U. S. travel may be required.

Qualifications

• Graduate from an accredited college or university with a Bachelor's degree in Criminal Justice, Social or Behavioral Science, or a related field is required.
• One year of experience in criminal justice, corrections, or a related field is required. Additional experience in a criminal justice field or case management services may be substituted for the educational requirement on a year-for-year basis.
• Experience and/or training in reviewing law enforcement documentation such as detention files, custodial records, immigrations case files or previous experience conducting interviews for immigration or detention is preferred.
• Strong verbal and written communication skills, organizational skills and attention to detail is required.
• Bilingual skills, with the ability to communicate verbally and/or in writing preferred.
• Proficiency in Microsoft Office applications is required.

CoreCivic is a Drug-Free Workplace & EOE including Disability/Veteran.