Case Planning Supervisor

Search Results; Willoughby (OH); On-site; USD 66,000 - 70,000; Full time

Job summary

JCCA in Willoughby, OH seeks a Case Planning Supervisor to lead the Enhanced Family Foster Care (EFFC) team, focusing on staff development and high-quality practice to achieve safe, timely permanency for children.

You will supervise four Case Planners and one Parent Advocate, guide permanency planning, and collaborate with birth families and community partners while ensuring compliance with ACS, OCFS, and contractual requirements. Evening and weekend coverage is part of the role.

Qualifications

• Bachelor’s degree in Social Work, Human Services, or related field.
• Minimum 3 years of experience in child welfare, foster care, or related setting.
• Supervisory or team leadership experience strongly preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Lead and develop a high-performing team of four Case Planners and one Parent Advocate.
• Provide weekly supervision focused on case practice, permanency planning, family engagement, safety, and growth.
• Conduct team meetings, case consultations, and support staff through complex cases.
• Partner with agency leadership to recruit, onboard, train, and evaluate staff.
• Foster a collaborative, trauma-informed practice and advocate for children with ACS and courts.

Skills

Leadership

Staff supervision

Crisis management

Communication

Organizational skills

DEI awareness

Education

Bachelor's degree in Social Work or related field

Master’s degree preferred

LMSW preferred

Tools

CONNECTIONS

Microsoft Office

Electronic case management systems

Job description

Program Overview:

At JCCA, we believe every child deserves a safe, loving, and permanent family. Every day, our dedicated professionals work alongside children, parents, foster families, and community partners to help families heal, reunify, and thrive.

JCCA is seeking experienced and compassionate Case Planning Supervisor to lead our Enhanced Family Foster Care (EFFC) team. This is an exciting opportunity for a child welfare professional who is passionate about developing staff, driving high-quality practice, and ensuring children achieve safe and timely permanency.

Summary of Job Duties:

The Case Planning Supervisor will provide clinical and administrative leadership to a team of Case Planners and a Parent Advocate while ensuring exceptional services for children and families involved in foster care.

Lead and Develop a High-Performing Team

• Supervise, coach, mentor, and develop a team of four Case Planners and one Parent Advocate.
• Provide weekly individual supervision focused on case practice, permanency planning, family engagement, safety, and professional growth.
• Conduct team meetings, facilitate case consultations, and support staff through complex case situations.
• Recruit, onboard, train, evaluate, and support employee performance in partnership with agency leadership and Human Resources.
• Foster a collaborative, supportive, and accountable team culture grounded in JCCA’s mission and values.

Drive Exceptional Foster Care Practice

• Ensure high-quality, family-centered, trauma-informed, and strength-based casework.
• Guide staff in helping children achieve reunification, adoption, KinGAP, or another permanent living arrangement as safely and quickly as possible.
• Support meaningful engagement with birth families, foster parents, kinship caregivers, youth, and community partners.
• Participate in Family Team Conferences, treatment planning meetings, case consultations, and multidisciplinary reviews.
• Advocate for children and families with ACS, courts, schools, attorneys, medical providers, and community agencies.

Ensure Quality and Compliance

• Review and approve FASPs, court reports, treatment plans, and other required documentation.
• Monitor staff productivity, case activity, required contacts, and documentation to ensure compliance with agency, ACS, OCFS, court, and contractual requirements.
• Identify practice trends and opportunities for quality improvement.
• Complete supervisory documentation and program reports accurately and on time.

Provide Program Leadership

• Partner closely with the EFFC Program Director to support daily program operations.
• Promote reflective supervision, staff wellness, and continuous learning.
• Collaborate across multidisciplinary teams to ensure coordinated, high-quality services.
• Participate in rotating evening and weekend administrative coverage, including one late evening each week until 7:00 p.m.
• Perform other duties as assigned.

Required Qualifications

• Bachelor’s degree in Social Work, Human Services, or a related field.
• Minimum of three (3) years of experience in child welfare, foster care, or a related behavioral health or human services setting.
• Supervisory or team leadership experience strongly preferred.

Preferred Qualifications

• Master’s degree in Social Work, Public Administration, or a related field.
• LMSW preferred.
• Bilingual English/Spanish preferred.

Knowledge, Skills and Abilities:

• Strong knowledge of ACS, OCFS, and foster care regulations.
• Experience supervising child welfare staff and supporting professional development.
• Excellent leadership, communication, coaching, and crisis management skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Ability to build trusting relationships with children, youth, families, foster parents, and community partners.
• Proficiency with CONNECTIONS, Microsoft Office, and electronic case management systems.
• Commitment to diversity, equity, inclusion, and understanding the impact of institutional and structural racism on children and families.

Salary:Bachelor Level Supervisor -$66.3K – $68.5K; Master’s Level Supervisor – $67K -$70K -Differential offered for Spanish language skills and/or LMSW