Case Planner

Jewish Board of Family and Children's Services (JBFCS)

New York (NY)

Hybrid

USD 60,000 - 80,000

Full time

6 days ago

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Benefits offered by this job

Generous paid time off

Medical/dental/vision plans

Tuition assistance

403(b) retirement benefits

Job summary

The Jewish Board in New York City is seeking a Case Planner to work with families in home and community settings, delivering safety-focused assessments, counseling, and referrals to concrete services to stabilize environments and reduce future child welfare involvement.

You will collaborate with schools, medical providers, and mental health professionals, attending conferences and maintaining accurate case records in hybrid work arrangements.

Qualifications

BA or Masters level degree in Psychology, Social Work, Counseling or a related subject.
Knowledge of Microsoft Office is required; experience with the Connections system preferred.

Responsibilities

Provide client welfare preventive services within the home and community.
Assess safety and risk concerns for children’s health, safety, and well-being.
Maintain case records and complete assessments and reports (FASP).
Coordinate with schools, medical providers, and mental health services.

Skills

In-home child welfare services

Rapport & therapy

Family therapy concepts

Early child development knowledge

Education

BA or MS in Psychology/SW/Counseling

Tools

Connections system

Microsoft Office

Job description

PURPOSE STATEMENT:

Preventive Services help keep children safe from abuse, neglect and maltreatment and help them remain at home and in their communities. We partner with at-risk families by assisting them to develop the skills to manage crisis and maintain safety and stability by offering a range of clinical and concrete services to help them thrive. Our culturally competent staff addresses the individual needs of the child, each family member residing with the child, and their social economic environment. Families are seen primarily in their homes and communities.

POSITION OVERVIEW:

The Case Planner works with the entire family in evidenced based or non-evidenced based model programs. The Case Planner makes safety-focused assessments of the child and family, and provides counseling services, advocacy and refers for concrete services to help stabilize the environment, improve family well-being, and to reduce the future need for child welfare involvement.

KEY ESSENTIAL FUNCTIONS:

Provide Child Welfare Preventive Services exclusively or primarily within the client’s home and community.
Assess and address any safety and risk concerns related to children’s health, safety and well-being.
Evaluate living conditions of clients through home base contacts.
Provide supportive case work counseling to children and family members.
Identify and provide access to specific concrete services and community resources, when necessary or requested
Collaborate with external resources in the family’s ecology e.g. school, medical provider, mental health providers, CPS worker, probation, extended family and community members, etc.
May conduct specialized groups for children, adolescents, parents, etc.
Attend conferences at ACS offices and other community-based meetings.
Complete weekly progress notes in CONNECTIONS and enter data into PROMIS
Complete and update timely Family Assessment Service Plan Reports (FASP).
Attend ACS and JB trainings as required.
Carry caseload size as identified by program service model.
Assess and refer children and families to supportive and concrete services, i.e. mental health, substance abuse, housing, financial assistance, legal, etc.
Participates in internal and external continuous quality improvement projects.
Monitor children regarding their medical needs, such as compliance with periodic physicals and immunizations
Participate in Family Team Conferences (FTCs).
Performs outreach to communities and establish linkages with other groups, individuals or organizations which may be helpful to clients.
Complete agency internal Incident Reports in Alltrac system.
Assess level of interactions of all family members in household including other adults frequenting the home.
Make report to State Central Registry when required.
Identify and monitor high risk families on caseload who are at high risk of abuse, neglect and further system involvement.
Maintain the case records consistent with JBFCS and ACS standards.
Work a hybrid schedule based on program needs
Additional tasks as assigned

CORE COMPETENCIES for the position include:

Basic social work knowledge and understanding of stages of change
Ability to provide in-home child welfare services
Ability to establish rapport and therapeutic relationship with families
Understanding of the use of family therapy principals to provide services (preferred)
Understanding of early childhood development and related theories and models of practice (preferred)
Strong Assessment skills to evaluate dynamics and interactions within the family (preferred)

EDUCATION / TRAINING REQUIRED:

BA or Masters level degree in Psychology, Social Work, Counseling or a related subject

COMPUTER SKILLS REQUIRED:

Knowledge of Microsoft office required
Knowledge and experience with the Connections system preferred

VISUAL AND MANUAL DEXTERITY:

Limited applications of manual dexterity and hand-eye coordination.

WORK ENVIRONMENT / PHYSICAL EFFORT:

To perform the essential functions of this job the candidate must be able to travel within New York City carrying equipment such as a notebook, forms, laptop, mobile hotspot and cell phone weighing up to approximately 10 pounds
Risks/hazards associated with the position are those which may be encountered travelling around New York City and interfacing with clients experiencing an acute mental health crisis or serious emotional disturbance
Travel in the community and home-based work.
Position is currently hybrid but can become 100% in person based on program need.

If you join us, you’ll have these great benefits:

Generous paid time off in addition to paid agency holidays and 15 sick days
Affordable and high-quality medical/dental/vision plans
Tuition assistance and educational loan forgiveness
Free continuing education opportunities
403(b) retirement benefits and a pension
Flexible spending accounts for health and transportation
27/7 Accessible Employee Assistance Program
Life and disability insurance

Who we are:

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.