Case Associate

The-Jewish-Boar; City of Niagara Falls (NY); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Generous paid time off and holidays

Tuition assistance and education loan

Job summary

The Jewish Board is seeking a Case Associate to function as a Case Planner, delivering appropriate interventions to ensure client care and safety for children in their homes and communities.

The role involves conducting home visits, coordinating community resources, facilitating referrals, providing individual and group counseling, and supporting families through assessment, planning, and follow-up. A BA degree or five years of related experience is preferred; bilingual ability is a plus.

Qualifications

• BA degree or 5 years of related case work experience.
• Experience in community-based or home visitation services preferred.
• Bilingual能力 preferred.

Responsibilities

• Routine community contacts and resource identification for clients.
• Evaluate living conditions through home visits and assess safety.
• Provide in-home case management and counseling as directed.
• Coordinate referrals to internal and external services.
• Participate in Family Team Conferences (FTCs) and document progress.
• Complete notes, progress reports, and risk assessments.

Skills

In-home care

Rapport building

Assessment skills

Group facilitation

Bilingual (preferred)

Education

BA Degree or 5 years experience in social service

Tools

Connections system

Microsoft Office

Job description

Purpose:

The Preventive Services Department provides child welfare services using Evidence Based models to ensure that families can provide safe environments for their children, keep children safe in their homes and reduce the need for foster care. Prevention is an essential part of the child welfare continuum and requires a commitment to the wellbeing of all members of a client family. All services are provided in a family’s home and community.

Position Overview:

The Case Associate functions as a Case Planner and is responsible for supplying appropriate interventions to ensure client care. Working within the client’s community developing action plans effectively identify and utilize existing resources and establish new resources for client care.

Key Essential Functions:

• Routine community contacts on behalf of social workers, e.g. school reports, medical reports. Locates and makes use of appropriate community resources for clients.
• Evaluates actual living conditions of clients through home visits.
• May interpret agency function to client and demonstrate this in terms of concrete help Provides structure to the client, evaluates and assesses usage of independent living skills and provides guidance in these areas to the client. May run groups, under the supervision of the social workers.
• In concert with the Sr. Case Planner, evaluates clients for the purpose of beginning, monitoring and following up on individualized treatment programs including child safety.
• Individualizes and understands the needs of the individual client, the family and its support network in relation to each other
• Identifies appropriate treatment or services providers and facilitates client referral to internal and external and/or community linkage programs
• Performs individual/group counseling; long or short-term depending on client needs
• Conduct home visits in which the needs of the family and child safety assessed
• Identify help for clients in obtaining needed services. Helping clients and families maintain medical, financial and social resources would be an example of such services
• Provides case management to clients
• Identifies and provides access to specific appropriate concrete services when necessary or requested and are in the best interest of the client
• Performs Community outreach and establishes linkages with other groups, individuals or organizations which may be helpful to our clients
• Provide all necessary notes, progress notes, risk Assess
• Make report to State Central Registry when required.
• Identify and monitor high risk families on caseload who are at high risk of abuse, neglect and further system involvement.
• Maintain the case records consistent with JBFCS and ACS standards.
• Work a hybrid schedule based on program needs
• Complete agency internal Incident Reports in Alltrac system.
• Participate in Family Team Conferences (FTCs).
• Other duties as assigned

Core Competencies for the position include:

• Basic social work knowledge and understanding of stages of change
• Ability to provide in-home child welfare services
• Ability to establish rapport and therapeutic relationship with families
• Understanding of the use of family therapy principles to provide services (preferred)
• Understanding of early childhood development and related theories and models of practice (preferred)
• Strong Assessment skills to evaluate dynamics and interactions within the family (preferred)

Educational/Training Required:

• BA Degree, with some experience in a community or social group, or at least five (5) years of experience as a case Assistant in a community or social service group, etc

Experience Required/Languages Preference:

• Bilingual (preferred)

Computer Skills Required:

• Knowledge of Microsoft office required
• Knowledge and experience with the Connections system preferred

If you join us, you’ll have these great benefits:

• Generous paid time off in addition to paid agency holidays and 15 sick days
• Affordable and high-quality medical/dental/vision plans
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation
• 27/7 Accessible Employee Assistance Program
• Life and disability insurance

Who we are:

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.