Case Manager - Young Adult Housing Program

Catholic-Charities-Serving-Central-Washington; Walla Walla (WA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health insurance

13 paid holidays

12 days of vacation

12 days of sick leave per year

Retirement 403(b) Plan

Job summary

Catholic Charities Serving Central Washington seeks a Case Manager for the Young Adult Housing Program (YAHP). You will provide rental assistance and intensive case management for youth aged 18–24, helping them learn skills to achieve self-sufficiency and unsubsidized housing.

The role requires travel across Benton, Franklin, Walla Walla, and Columbia Counties and collaboration with landlords and housing authorities to secure housing opportunities. Strong data entry and teamwork are essential.

Qualifications

• Bachelor’s degree in social services, psychology, social work, or related field required.
• 1+ year of experience working with teens and young adults.

Responsibilities

• Provide rental assistance and intensive case management for youth aged 18–24.
• Engage with youth to build self-sufficiency for unsubsidized housing.
• Travel across Benton, Franklin, Walla Walla, and Columbia Counties.
• Develop relationships with landlords and housing authorities to secure housing opportunities.
• Educate youth on tenant rights and responsibilities.
• Enter data into the homeless client management system and meet deadlines.
• Collaborate with other program staff for coordinated service delivery.

Skills

Trauma-informed care

Motivational interviewing

Group facilitation

Interpersonal communication

Independent living skills coaching

Case management

Education

Bachelor’s degree in social services, psychology, social work, or related field

Tools

Word processing

Spreadsheets

Database / client management system

Job description

Position Summary:The Case Manager for our Young Adult Housing Program (YAHP) is responsible for providing rental assistance and intensive case management for assigned youth between the ages of 18-24. The YAHP Case Manager will engage with youth and support them in learning skills to become self-sufficient with the ultimate goal of maintaining unsubsidized housing. This role requires frequent travel throughout the program service area, which includes all of Benton, Franklin, Walla Walla, and Columbia Counties.Responsibilities:Provide services to program youth with a strengths-based approach and utilizing Trauma Informed Care and Motivational Interviewing techniques in both individual and group settingsDevelop relationships with local landlords and housing authorities in order to secure apartment opportunities for program youth.Plan, organize and facilitate regular group events for youth, including roommate facilitation meetings, budgeting/savings meetings, and community building events.Teach youth independent living skills in an individual setting to support self-sufficiency. Assist youth in reaching their personal goals. Support youth in maintaining their housing and monitor their housing status.Conduct outreach activities to potential program youth. Arrange and facilitate interviews for clients seeking enrollment into the program and evaluate eligibility and compliance with program policies and procedures.Educate program youth on tenant/landlord rights and responsibilities.Provide rental assistance payments in a timely manner directly to vendors on behalf of youth.Coordinate services with other foster youth program staff to ensure a coordinated delivery of service to clients.Enter data into the homeless client management information system, meeting all due dates and timelines.Participate in trainings and supervision appropriate to the position, including attending local homeless coalition meetingPerform other duties as assignedJob Requirements:The following requirements are those that are normally required for performance of this position. Any disabled applicant who does not meet one or more of the requirements, but who can perform the essential functions of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.Physical Requirements:This position normally requires the physical demands of standing, walking, bending, lifting, keyboard fingering, and performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirement. These physical demands are required up to 90% of the time.Non-Physical Requirements:EducationBachelor’s degree in social service, psychology, social work, or related field requiredExperience1+ year of experience working with teens and young adultsSpecial SkillsUnderstanding and ability to work with youth ages 18-24Excellent written and oral communication skillsAbility to multi-task and provide structured guidance and follow through to help youth reach long-term goalsConflict resolution and group facilitation skillsInterest in working both individually and as part of a larger team serving the same populationBasic computer skills in word processing, spreadsheets, and automated databaseKnowledge of community resourcesLicensure, Registration, CertificationValid Washington State driver’s license and minimum required liability insuranceMust be deemed insurable as determined by Catholic Charities’ insurance providerFirst Aid/CPR certification - may be obtained after hireEmployment is conditional upon:Being cleared by criminal background check and fingerprinting when requiredWage Range: $22.00 to $27.00 per hour, depending on experienceWork Schedule: Monday - Friday, 8am to 5pmBenefits:13 paid holidays, 12 days of vacation, 12 days of sick leave per yearHealth insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic CharitiesRetirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employmentBasic Life Insurance paid 100% by Catholic CharitiesFlexible Spending Account eligibility following 6 months of employmentEducation Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employmentAdditional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theftEmployee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing toolsAnnual longevity awards begin at 5 years of employmentIt is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.